K&J Mechanical
2.0 / 5 stars, out of 38 reviews
17389 Parham Landing Ct
Ste 1
West Point, VA 23181
Phone: (757) 585-8926
Review Summary
K&J Mechanical is a heating and air conditioning (HVAC) company located at 17389 Parham Landing Ct, Ste 1, in West Point, VA 23181. With a rating of 2.0 and 38 reviews, this company has received mixed feedback from customers.
One satisfied customer mentioned that K&J Mechanical provides services beyond just Virginia. They had a positive experience with the company, even though they live in Maryland at the national harbor. The customer appreciated the company’s help and was impressed with their ability to assist them. They also mentioned receiving price quotes from other companies that were unreasonably high. Overall, this customer had a great experience and gave K&J Mechanical a 5-star rating.
On the other hand, there were negative reviews from customers who had unpleasant experiences with K&J Mechanical. One customer mentioned having American Home Shield and being assigned K&J Mechanical for a repair job. Unfortunately, the customer had a bad experience with the company. They stated that K&J Mechanical diagnosed a bad fan motor in their heat pump but took three weeks to complete the repair. This delay caused frustration for the customer, resulting in a 1-star rating.
Another customer gave K&J Mechanical a 1-star rating as well. This customer had made arrangements for a friend who lives just four minutes away to meet the company at their house while they were out of town. However, there was a miscommunication, and the customer’s friend was left waiting for their arrival. The customer expressed their disappointment with the lack of communication from K&J Mechanical, resulting in a negative experience.
Overall, K&J Mechanical has received mixed reviews. While some customers had positive experiences with the company’s services, others had negative encounters. It’s important for potential customers to consider these reviews and make an informed decision when choosing an HVAC company.
