Sila
3.0 / 5 stars, out of 46 reviews
55 Lafayette Ave
White Plains, NY 10604
Phone: (914) 200-1051
Review Summary
Sila Heating & Air Conditioning is a company that specializes in heating, air conditioning, water heater installation/repair, and plumbing services. With 46 reviews and a rating of 3.0, Sila has established itself as a reliable option for customers in need of these services.
One reviewer recounts their experience with Sila, mentioning that the company had installed their air conditioning system and serviced it for many years. However, they express disappointment in the fact that Sila now claims they no longer service their particular system. Despite this setback, the reviewer gives Sila a rating of 3 stars.
Another reviewer, who had been a long-time customer of Sila, shares their negative experience after the company was taken over by Astacio Plumbing. They describe the situation as an “utter failure” and give Sila a rating of 1 star. This review suggests that the change in ownership has had a negative impact on the quality of service provided.
A third reviewer expresses frustration with the service they received, stating that they felt their $200 investment was a waste. They specifically mention that a young technician spent three hours at their home, primarily on the phone with another technician. The reviewer gives Sila a rating of 1 star.
Overall, while Sila has received positive reviews in the past, recent experiences indicate a decline in the quality of service since the change in ownership. It is evident that the company needs to address these concerns and make improvements to regain the trust of their customers.
