West End Electric Heating & Cooling & Plumbing
3.5 / 5 stars, out of 2 reviews
1223 Hoffman Rd
West End, NC 27376
Phone: (910) 673-1072
Review Summary
West End Electric Heating & Cooling & Plumbing is a versatile business that offers services in plumbing, electricians, and heating & air conditioning/HVAC. Located at 1223 Hoffman Rd in West End, NC 27376, this company has received a rating of 3.5 stars based on 2 reviews.
The first reviewer gave a rating of 2 stars and expressed their disappointment. They mentioned that they had called for service and Brian from West End Electric Heating and Cooling responded promptly. However, the reviewer found it necessary to rate only 2 stars for undisclosed reasons.
In contrast, the second reviewer had a positive experience with West End Electric. They praised the company for being a great local resource for their family. The reviewer mentioned that they had recently moved during the pandemic and had a laundry list of electrical and HVAC needs. West End Electric was able to address their requirements effectively, earning a 5-star rating.
Overall, West End Electric Heating & Cooling & Plumbing has received mixed reviews, with an average rating of 3.5 stars. While the first reviewer had some concerns, the second reviewer had a highly satisfactory experience. If you are in need of plumbing, electrical, or HVAC services in the West End area, it may be worth considering West End Electric Heating & Cooling & Plumbing.
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4 Seasons Heating & Air
4.5 / 5 stars, out of 7 reviews
132 Westgate Dr
West End, NC 27376
Phone: (910) 235-0606
Review Summary
4 Seasons Heating & Air is a reputable heating and air conditioning company located in West End, NC. With a rating of 4.5 stars and a total of 7 reviews, they have established themselves as a reliable and efficient service provider in the HVAC industry.
One satisfied customer shared their positive experience with the company, stating that when their air conditioner stopped producing cool air, 4 Seasons Heating & Air promptly addressed the issue. The customer’s preference for a comfortable but not excessively cold home was taken into consideration, and the problem was resolved effectively. This demonstrates the company’s commitment to customer satisfaction and their ability to meet individual preferences.
However, not all experiences with 4 Seasons Heating & Air have been positive. One dissatisfied customer expressed their disappointment with the company’s pricing and lack of flexibility. They claimed that the company refused to provide a window of time for their service and even hung up on them during a conversation. This negative review highlights an area where 4 Seasons Heating & Air could improve their customer service and communication.
On a more positive note, another customer praised the company for their expertise and thoroughness. They called 4 Seasons Heating & Air to have two stand-alone air conditioning units serviced in their new house. The technician who arrived was highly knowledgeable, ensuring that the job was done properly. The customer also found the pricing to be fair, indicating that 4 Seasons Heating & Air offers competitive rates.
Overall, 4 Seasons Heating & Air has received mostly positive reviews, demonstrating their expertise in the HVAC field and their commitment to delivering quality service. While there have been some negative experiences, the company can use these reviews as an opportunity to address areas for improvement and further enhance their customer satisfaction.
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Tempcontrol, Inc.
3.0 / 5 stars, out of 4 reviews
136 Grant St
Seven Lakes, NC 27376
Phone: (910) 673-0900
Review Summary
Tempcontrol, Inc. is a heating and air conditioning company located at 136 Grant St, Seven Lakes, NC 27376. With a rating of 3.0 stars and a review count of 4, they specialize in HVAC services.
One reviewer had a negative experience with Missy, one of the staff members, stating that she was argumentative and rude when trying to make an appointment. This is concerning as good customer service is crucial in this industry.
Another customer named Tony Passarelli from Whispering Pines, NC expressed dissatisfaction with the pricing. He claimed that Tempcontrol, Inc. charged him $175 for a capacitor that can be purchased elsewhere for only $20. This significant price difference raises questions about the company’s transparency and fairness in their pricing.
However, there is a positive review from a customer who called Tempcontrol, Inc. to address concerns about their AC unit. They were impressed with the quick response time, as the company wanted to come on the same day. This shows that Tempcontrol, Inc. values promptness and prioritizes customer satisfaction.
Overall, Tempcontrol, Inc. has received mixed reviews. While they have demonstrated fast response times and the ability to address customer concerns promptly, there are concerns about the professionalism and pricing practices of some staff members. It is important for potential customers to consider these factors when deciding whether to engage their services.
