Bender Brian Heating & Cooling
4.0 / 5 stars, out of 4 reviews
284 State Route 81
West Coxsackie, NY 12192
Phone: (518) 731-7280
Review Summary
Bender Brian Heating & Cooling is a reputable HVAC company located in West Coxsackie, NY. With a rating of 4.0, they have garnered positive reviews from their satisfied customers.
One customer shared their experience during the summer of 2018, when their central A/C suddenly stopped working during one of the hottest weeks. Despite the high demand for HVAC services during that time, Bender Brian Heating & Cooling promptly responded to the customer’s call and provided excellent service. The customer gave them a 5-star rating, highlighting their professionalism and responsiveness.
Another customer praised Brian, the contractor from Bender Brian Heating & Cooling, for his outstanding work. They mentioned that Brian was the most responsive and professional contractor they had ever dealt with. The customer also mentioned that Brian installed their AC system when other contractors claimed it couldn’t be done. They were highly satisfied and gave a 5-star rating.
However, one customer had a negative experience with the company. They mentioned that the cost of the service was not disclosed upfront and they were unpleasantly surprised by the high price. The customer did some research afterward and felt that they were overcharged. They gave a 1-star rating.
Overall, Bender Brian Heating & Cooling has received positive feedback for their prompt and professional service. While one customer had a negative experience with the pricing, it is important to note that each situation may vary. It is recommended to discuss the cost upfront to avoid any surprises. Despite this negative review, the majority of customers have been satisfied with the company’s services.
