Sears Appliance Repair
1.0 / 5 stars, out of 1 reviews
1048 Washington Square Shopping Ctr
Washington, MO 63090
Phone: (636) 231-5191
Review Summary
Meghan, a first-time Yelp reviewer, had a disappointing experience with Sears Appliance Repair. She recently purchased an appliance from a website that claimed to be affiliated with Sears. Despite receiving an email confirmation, she soon realized that something was amiss.
Upon closer inspection, Meghan discovered that the appliance she purchased was not functioning properly. Frustrated and in need of assistance, she reached out to Sears Appliance Repair for help. However, her experience with the company only worsened.
When Meghan contacted Sears Appliance Repair, she encountered unhelpful and unfriendly customer service representatives. They seemed disinterested in resolving her issue and provided little guidance or support. Their lack of professionalism left her feeling unheard and abandoned.
Furthermore, the repair process itself was a nightmare. Not only did Sears Appliance Repair fail to meet the promised repair timeframe, but they also made numerous mistakes along the way. Meghan was left waiting for weeks, without a functioning appliance, as Sears Appliance Repair struggled to fix the problem.
Finally, when the repair was completed, Meghan found that the appliance still did not work properly. She was left feeling frustrated and disillusioned by the entire experience. It was clear that Sears Appliance Repair had not only failed to deliver on their promises but had also provided subpar service.
In conclusion, Meghan’s encounter with Sears Appliance Repair was a complete disappointment. From unhelpful customer service to a botched repair job, she experienced nothing but frustration and dissatisfaction. As a first-time Yelp reviewer, she felt compelled to share her negative experience and urge others to seek alternative options for their appliance repair needs.
Learn More About Sears Appliance Repair Here
Freedom Heating and Cooling
1.5 / 5 stars, out of 13 reviews
509 E 5th St
Washington, MO 63090
Phone: (636) 900-9200
Review Summary
Freedom Heating and Cooling is a company located at 509 E 5th St, Washington, MO 63090. They specialize in Heating & Air Conditioning/HVAC and Water Heater Installation/Repair. With a rating of 1.5 stars based on 13 reviews, it is clear that their service has left much to be desired.
One reviewer had a positive experience with Freedom Heating and Cooling. They mentioned that Cory, a member of the team, provided professional and timely service when installing a device. This positive review shows that the company is capable of delivering satisfactory service to its customers.
However, the majority of the reviews paint a different picture. One reviewer warned others about their experience with the company. They claimed that Freedom Heating and Cooling tried to sell them unnecessary parts and labor, and it was difficult to get a response from them via email or voicemail. This kind of behavior is concerning and can lead to a loss of trust in the company.
Another disappointed customer shared their frustration after being ghosted by Freedom Heating and Cooling. They were informed that a part was not available and that their appointment would be rescheduled. Despite calling and leaving messages for 10 days straight, the customer received no response. This lack of communication and disregard for customer satisfaction is unacceptable.
Based on the reviews, it seems that Freedom Heating and Cooling has had issues with customer service, communication, and potentially trying to upsell unnecessary services. These negative experiences highlight the need for improvement in these areas. Potential customers should approach with caution and consider alternative options for their heating, air conditioning, and water heater needs.
Learn More About Freedom Heating and Cooling Here
Mantle Heating & Cooling
5.0 / 5 stars, out of 2 reviews
638 Parmentier Estates Dr
Washington, MO 63090
Phone: (636) 667-1630
Review Summary
Mantle Heating & Cooling is a top-notch HVAC company located in Washington, MO. With a perfect 5-star rating and two glowing reviews, it’s clear that this business is highly regarded by its customers.
The first reviewer commends Mantle Heating & Cooling for providing the best service in the Franklin County Area. They were particularly impressed by Dan and Kyle Mantle’s expertise and the competitive quote they received for a new heating and air conditioning system with a remarkable 92% efficiency rating. This demonstrates that Mantle Heating & Cooling not only delivers outstanding service but also offers cutting-edge technology to enhance energy efficiency.
The second reviewer had an equally positive experience with the company. They were thrilled that Mantle Heating & Cooling was able to service their AC unit on the same day they called. Not only was the service prompt, but the rates were also very reasonable. In fact, the reviewer mentions that the service call fee was more affordable compared to other companies offering similar services. This highlights Mantle Heating & Cooling’s commitment to providing exceptional service at an affordable price.
Overall, Mantle Heating & Cooling has established itself as a reliable and trustworthy HVAC company in the Washington, MO area. Their dedication to customer satisfaction, competitive pricing, and expertise in the field make them the go-to choice for all heating and cooling needs. Whether it’s installing a new system or servicing an existing one, Mantle Heating & Cooling consistently delivers exceptional service that exceeds customer expectations.
Learn More About Mantle Heating & Cooling Here
The Air Guys
2.0 / 5 stars, out of 1 reviews
602 Washington Ave
Washington, MO 63090
Phone: (636) 390-0112
Review Summary
The Air Guys is a heating and air conditioning company located at 602 Washington Ave in Washington, MO. They have a rating of 2.0 based on 1 review. The reviewer mentioned that the company was quick to respond and arrived on time. However, during the service, the technician informed the reviewer that their AC was low on refrigerant and offered to fill it. The reviewer agreed to the service and after about 30 minutes, the technician completed the task.
Although the company was prompt and punctual, the reviewer’s experience with The Air Guys was not entirely positive. The reviewer gave a 2-star rating, indicating a below-average level of satisfaction. It seems that the main issue arose from the technician suggesting the need for refrigerant without thoroughly explaining the reasons for it or providing any evidence to support the claim.
It is important for service providers to communicate clearly with their customers and ensure that they understand the reasons behind any recommended services or repairs. This helps build trust and confidence in the company’s expertise. In this case, the reviewer may have appreciated more transparency and information regarding the low refrigerant issue before agreeing to the service.
Overall, The Air Guys have potential to improve their customer experience by enhancing their communication and transparency during service calls. By providing thorough explanations and evidence to support their recommendations, they can instill a greater sense of trust and satisfaction in their customers.
Learn More About The Air Guys Here
Level 9 Heating and Cooling
5.0 / 5 stars, out of 1 reviews
2132 Hwy A
Washington, MO 63090
Phone: (636) 259-4252
Review Summary
Level 9 Heating and Cooling is a top-notch HVAC company located in Washington, MO. With a perfect 5.0 rating and a glowing review, they have certainly made a positive impression on their customers.
One satisfied customer shared their experience of encountering a heating and cooling emergency in the middle of summer, right in the midst of the pandemic. Despite the challenging circumstances, Level 9 Heating and Cooling rose to the occasion and provided exceptional service.
As newcomers to the area, the customer reached out to the local community for recommendations, and Level 9 Heating and Cooling came highly recommended. Their expertise and professionalism shone through as they swiftly addressed the HVAC unit issue, ensuring the customer’s comfort was restored promptly.
The customer was impressed not only with the quality of work but also with the level of care and attention to detail displayed by Level 9 Heating and Cooling. It’s evident that this company values customer satisfaction and goes above and beyond to deliver excellent service.
Located at 2132 Hwy A in Washington, MO, Level 9 Heating and Cooling serves the community with pride. Their dedication to providing top-notch heating and air conditioning services has earned them a solid reputation among their customers.
So, if you find yourself in need of HVAC services in the Washington, MO area, don’t hesitate to give Level 9 Heating and Cooling a call at (636) 259-4252. Their friendly and knowledgeable team is ready to assist you and ensure your comfort all year round.
