Rich Heating-Cooling & Plumbing
2.0 / 5 stars, out of 8 reviews
702 N Walnut Cir
Wapella, IL 61777
Phone: (217) 935-3092
Review Summary
Rich Heating-Cooling & Plumbing is a company based in Wapella, IL that specializes in plumbing and heating & air conditioning services. With a rating of 2.0 stars and a total of 8 reviews, their reputation seems to be a mixed bag.
One reviewer mentioned that they received an apology letter and half of their payment back from the company after a negative experience. The reviewer also noted that the company had let go of a useless manager and hired someone new. This indicates that Rich Heating-Cooling & Plumbing takes customer feedback seriously and is willing to make amends when necessary.
However, another reviewer expressed their disappointment, stating that they would give the company a half star if possible. They mentioned that Rich Heating-Cooling & Plumbing had worked on their heating, plumbing, and cooling systems when their house was built, but were unsatisfied with the results. This negative experience suggests that the company may have some room for improvement in terms of their service quality.
On a positive note, a different reviewer praised the company for their work as the contractor on their new build house. They had called Rich Heating-Cooling & Plumbing twice for issues and found their employees to be courteous and efficient in fixing the problems. This positive feedback highlights the company’s ability to handle issues promptly and professionally.
Overall, Rich Heating-Cooling & Plumbing appears to have a mixed reputation. While they have taken steps to address customer concerns and have received positive feedback for their work on new build houses, there are still areas for improvement. Potential customers may want to consider these factors when deciding whether to engage their services.
