A & A Mechanical
5.0 / 5 stars, out of 1 reviews
8837 Old Tile Factory Rd
Van Wert, OH 45891
Phone: (419) 238-4994
Review Summary
A & A Mechanical is a highly reputable company that specializes in electrical, plumbing, and heating & air conditioning services. With their extensive knowledge and expertise in these areas, they have garnered a well-deserved 5-star rating from their satisfied customers.
One customer had an exceptional experience with A & A Mechanical when they called them to service their Generac generator. As a new homeowner, they were unaware of the maintenance requirements for their generator and decided to reach out to the experts at A & A Mechanical. The customer was impressed with their professionalism and prompt response.
Upon contacting A & A Mechanical, the customer was pleased to find out that they not only provide exceptional service but also work directly with Generac, the manufacturer of their generator. This gave the customer peace of mind, knowing that their generator was being serviced by experts who had in-depth knowledge of the product.
The technician from A & A Mechanical arrived at the customer’s home at the scheduled time and began servicing the generator. The customer was impressed with the technician’s attention to detail and thoroughness. They took the time to inspect every aspect of the generator, ensuring that it was in optimal condition.
Throughout the service appointment, the customer found the technician to be courteous, knowledgeable, and professional. They appreciated the technician’s willingness to answer their questions and explain the process in a way that was easy to understand. The customer felt confident that their generator was in good hands.
After the service was completed, the customer was delighted with the outcome. The generator was now running smoothly and efficiently, thanks to the expertise of A & A Mechanical. The customer expressed their gratitude for the excellent service and highly recommended A & A Mechanical to anyone in need of electrical, plumbing, or heating & air conditioning services.
In conclusion, A & A Mechanical is a top-notch company that provides exceptional service in the areas of electrical, plumbing, and heating & air conditioning. Their 5-star rating and positive customer reviews are a testament to their expertise and commitment to customer satisfaction. Whether you need assistance with a generator or any other electrical, plumbing, or HVAC needs, A & A Mechanical is the company to trust.
Learn More About A & A Mechanical Here
Hoffman Plumbing & Heating
2.5 / 5 stars, out of 3 reviews
922 E Main St
Van Wert, OH 45891
Phone: (419) 238-5628
Review Summary
Hoffman Plumbing & Heating has received mixed reviews from customers. With a rating of 2.5 stars, it seems that their service quality varies.
One satisfied customer had an issue with their septic and kitchen pipes and called Hoffman Plumbing & Heating for assistance. They were pleased with the prompt response and professional service. The problem areas were identified and fixed promptly, leaving the customer satisfied with their experience.
However, another customer, a 78-year-old mother, had a negative experience with the company. She contacted Hoffmans Heating for assistance but was told that she would have to purchase a new product. This upset her, and she asked them to leave. This incident reflects a lack of empathy and customer service, especially considering the customer’s age.
In another instance, a customer had a leaking shower faucet on a Sunday night and called Hoffman Plumbing & Heating the next day. The person who answered the phone assured them that someone would be there the following day. Unfortunately, the promised service did not arrive, leaving the customer dissatisfied with the company’s lack of follow-through.
Overall, Hoffman Plumbing & Heating seems to have a mixed track record. While they have satisfied customers who appreciate their prompt and professional service, there are also instances where they have failed to meet customer expectations. It is important for the company to address these issues and strive for consistent quality and customer satisfaction.
