Mullen Heating & Cooling
1.0 / 5 stars, out of 1 reviews
434 S 5th St
Upper Sandusky, OH 43351
Phone: (419) 294-3900
Review Summary
Mullen Heating & Cooling received a 1-star rating based on the customer’s experience. The customer stated that the company refused to come in an emergency situation, forcing them to wait until the next day. This lack of immediate response is concerning, especially in urgent situations where heating and cooling services are needed.
Furthermore, the customer mentioned that the furnace installed by Mullen Heating & Cooling was not functioning properly. When they contacted the emergency number for assistance, they were denied help. This lack of responsiveness and failure to address the issue promptly is highly disappointing and reflects poorly on the company’s commitment to customer satisfaction.
Overall, based on this customer’s review, it appears that Mullen Heating & Cooling has not met the expectations of delivering timely and efficient service. In emergency situations, it is crucial for HVAC companies to provide immediate assistance to ensure the comfort and safety of their customers. Unfortunately, in this case, Mullen Heating & Cooling fell short in both aspects.
