B & S Heating & Cooling
2.0 / 5 stars, out of 4 reviews
219 S Oak St
Union, MO 63084
Phone: (636) 583-8404
Review Summary
B & S Heating & Cooling has received mixed reviews from customers. With a rating of 2.0, it is evident that some customers have had negative experiences with this company.
One customer expressed frustration with the service they received. They paid $153 to fix their AC, but the problem was not resolved. To make matters worse, the customer was then asked to pay an additional $80 to have the issue looked at again. This lack of resolution and the additional cost left the customer feeling dissatisfied.
Another customer had a similarly negative experience. The technician arrived in the morning to find that the inside unit was still frozen. They had to come back later in the day to address the issue. While the customer understood that these things happen, it was still an inconvenience and reflects poorly on the company’s ability to complete the job correctly the first time.
One of the earliest reviews mentioned a negative encounter with the owner of B & S Heating & Cooling. The owner was described as rude, unprofessional, and condescending towards customers. This kind of behavior is unacceptable and can greatly impact a customer’s experience with a company.
Overall, it seems that B & S Heating & Cooling has some areas for improvement. The negative reviews highlight issues with both the quality of service provided and the professionalism of the staff. Potential customers should take these reviews into consideration when deciding whether to use this company for their heating and cooling needs.
Learn More About B & S Heating & Cooling Here
Lakebrink Heating & Air Conditioning
5.0 / 5 stars, out of 5 reviews
151 Independence Dr
Union, MO 63084
Phone: (636) 583-3365
Review Summary
Lakebrink Heating & Air Conditioning is a highly reputable company that specializes in metal fabrication and heating & air conditioning services. With a perfect rating of 5.0, it’s clear that their customers have had exceptional experiences with their services.
One satisfied customer mentioned that they have been relying on Lakebrink Heating & Air Conditioning for over 20 years. They have consistently provided top-notch service and even installed new units for them. The customer specifically praised Ben, who they believe is the best in the business. This speaks volumes about the expertise and professionalism of the company.
Another customer shared a recent incident where their 15-year-old Carrier system suddenly shut down on a Saturday night. Fortunately, Lakebrink Heating & Air Conditioning came to the rescue and quickly got the system working again. Although it was only the heat pump that was functioning, the customer was impressed with the promptness and efficiency of the service, awarding the company 5 stars.
A long-term customer of 15 years expressed their gratitude for the consistent and reliable HVAC maintenance provided by Lakebrink Heating & Air Conditioning. They have never encountered any issues with their system, thanks to the company’s punctuality and efficiency. The customer also mentioned Kathy, highlighting her exceptional service. They even had a weekend emergency, which was promptly resolved by the dedicated team.
Overall, Lakebrink Heating & Air Conditioning has built a strong reputation for themselves in the Union, MO area. Their commitment to customer satisfaction, combined with their expertise in metal fabrication and HVAC services, sets them apart from the competition. If you’re in need of reliable and professional heating & air conditioning services, Lakebrink Heating & Air Conditioning is definitely a company worth considering.
