Nelson Heating & Air
3.0 / 5 stars, out of 11 reviews
Twentynine Palms, CA 92277
Phone: (760) 367-3142
Review Summary
Nelson Heating & Air is a heating and air conditioning company based in Twentynine Palms, CA. With a rating of 3.0 and 11 reviews, they specialize in HVAC services.
Customers have had varied experiences with Nelson Heating & Air. One satisfied customer, who gave them a 5-star rating, mentioned that they installed an energy-efficient evaporative cooling system and an AC/heating unit for them in January 2009. The customer expressed their satisfaction with the services provided.
Another customer also gave a 5-star rating and praised Nelson Heating & Air for their professionalism. They had called them to make their heat pump work with a new ring thermostat they had installed. The customer mentioned that the wiring for the heater was problematic, but Nelson Heating & Air took the time to fix it properly.
However, not all customers had positive experiences. One reviewer gave Nelson Heating & Air a 1-star rating and expressed their dissatisfaction. According to the review, the service technician/owner arrived and claimed that their A/C unit had multiple problems. The customer felt that the list of problems was exaggerated and was not satisfied with the service.
Overall, Nelson Heating & Air has received mixed reviews from their customers. While some have had positive experiences and praised their services, others have expressed dissatisfaction. It’s important for potential customers to consider these reviews and make an informed decision based on their own needs and preferences.
Learn More About Nelson Heating & Air Here
Affordable Heating and Air Conditioning
4.0 / 5 stars, out of 23 reviews
6996 Juniper Ave
Twentynine Palms, CA 92277
Phone: (760) 367-9839
Review Summary
Affordable Heating and Air Conditioning is a reputable HVAC company located at 6996 Juniper Ave in Twentynine Palms, CA. With a rating of 4.0 stars and a total of 23 reviews, they have established themselves as a trusted provider of heating and air conditioning services in the area.
One satisfied customer shared their positive experience with Affordable Heating and Air Conditioning, mentioning that Chris, the technician, reached out to apologize for missing the scheduled appointments. They appreciated the proactive communication and noted that the company’s uniformly positive Yelp reviews supported their exceptional service.
However, another customer had a disappointing experience. They initially had a great impression of Chris during the early stages of their AC installation. Unfortunately, the technician stopped responding and abandoned the project, leading to frustration and a one-star rating. This incident highlights the importance of maintaining consistent communication and professional conduct throughout a project.
Another reviewer expressed their disappointment and emphasized the significance of courtesy, changes, and updates. They were promised a service visit on June 22nd, 2021, but the company failed to follow through, leaving the customer dissatisfied. This feedback serves as a reminder for Affordable Heating and Air Conditioning to prioritize effective communication and punctuality.
While the company has received mixed reviews, it is crucial to consider the range of experiences and the overall rating of 4.0 stars. Affordable Heating and Air Conditioning has the potential to deliver quality HVAC services, but there is room for improvement in terms of consistent communication and meeting customer expectations. If they address these areas, they can continue to build a solid reputation in the industry.
Learn More About Affordable Heating and Air Conditioning Here
