Affordable Heating & Air
2.5 / 5 stars, out of 6 reviews
Tuscola, TX 79562
Phone: (325) 201-2268
Review Summary
Affordable Heating & Air is a heating and air conditioning company located in Tuscola, TX. With a rating of 2.5 stars and a total of 6 reviews, they specialize in HVAC services.
One satisfied customer mentioned that Affordable Heating & Air arrived on time and completed the work as promised. They were able to fix their AC unit on the first visit with no complaints. This positive experience speaks to the reliability and effectiveness of their services.
However, there are also negative reviews from customers who had a less satisfactory experience. One reviewer expressed their disappointment with the lack of communication from the company. They mentioned that Affordable Heating & Air was sent by their home warranty company to repair their AC unit, but the technicians did not call before arriving or provide any updates during the process. This lack of communication can be frustrating for customers who expect timely updates and professional interactions.
Another customer mentioned a similar experience, where their home warranty company sent Affordable Heating & Air to fix their A/C problem. The reviewer stated that the company called on a Saturday and claimed to have spoken with their husband, but the customer was not aware of any such conversation. This lack of clarity and miscommunication can lead to a lack of trust and dissatisfaction with the company’s services.
It is important for Affordable Heating & Air to address these negative reviews and improve their communication and customer service. Clear and timely communication is crucial in building trust and ensuring customer satisfaction. By addressing these issues and providing a positive customer experience, Affordable Heating & Air can work towards improving their overall rating and reputation in the HVAC industry.
