Long’s Refrigeration
2.5 / 5 stars, out of 3 reviews
305 W Madison St
Troy, AL 36081
Phone: (334) 566-1732
Review Summary
Long’s Refrigeration is a heating and air conditioning service located at 305 W Madison St, Troy, AL 36081. They have an average rating of 2.5 stars based on 3 reviews.
One satisfied customer had a great experience with Long’s Refrigeration. They were impressed with the promptness of the service, as the technicians were scheduled to come in just 2 days after the issue was reported. When the customer requested a change in the appointment, the staff was accommodating and made the necessary adjustments. This customer gave Long’s Refrigeration a 5-star rating.
However, another customer had a negative experience with the service. On a particular Wednesday, a technician arrived to fix a broken fan and mentioned that a board needed to be changed out. Unfortunately, after the technician left, both of the customer’s downstairs air conditioners were not working. This customer gave Long’s Refrigeration a 1-star rating.
There was also a review from a customer who had a concerning experience. The customer claimed that their $100 cash went missing after the service was completed. They suspected that either the service man, Lee, or a foul-mouthed old woman who accompanied him was responsible for the theft. This customer gave Long’s Refrigeration a 1-star rating as well.
It is important to note that these reviews represent the experiences of individual customers and may not reflect the overall quality of Long’s Refrigeration. Potential customers should consider all available information before making a decision.
