Owens Heating and Air Conditioning
5.0 / 5 stars, out of 4 reviews
8395 Richmond Rd
Toano, VA 23168
Phone: (757) 566-4681
Review Summary
Owens Heating and Air Conditioning is a top-notch HVAC company located in Toano, VA. With a perfect 5.0 rating and four glowing reviews, it’s clear that their customers are extremely satisfied with their services.
One reviewer expressed their love for Owens Heating and Air Conditioning, stating that the Owens team is the best. They had a heating emergency on a freezing night, and the team showed up at their home within minutes to fix the issue. The reviewer was grateful for the prompt and efficient service provided by the company.
Another reviewer described Owens Heating and Air Conditioning as an excellent company. They emphasized that the company is family owned and operated, and they treat their customers like family as well. The reviewer had a yearly service done by the company and was impressed by the promptness and politeness of the technicians.
A third reviewer was particularly pleased with the service provided by Chris from Owens Heating and Air Conditioning. Chris showed up on time and repaired their 25-year-old unit without trying to upsell them on a new unit. The reviewer appreciated the honesty and the quality of the work performed.
From these reviews, it’s evident that Owens Heating and Air Conditioning is dedicated to providing exceptional service to their customers. They respond promptly to emergencies, treat their customers like family, and prioritize honesty and transparency. If you’re in need of HVAC services in Toano, VA, Owens Heating and Air Conditioning is the company to trust.
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Williamsburg Heating & Air Conditioning
2.0 / 5 stars, out of 7 reviews
8888 Richmond Rd
Toano, VA 23168
Phone: (757) 220-4357
Review Summary
Williamsburg Heating & Air Conditioning has received mixed reviews from customers. With a rating of 2.0, it is clear that some customers have not been satisfied with their services. One customer expressed their dissatisfaction with a recent service call, stating that the technician did not thoroughly inspect their unit and failed to identify what was working and what was not. This experience left the customer feeling unsatisfied and frustrated.
Another customer shared their experience of having their ACs and furnaces replaced by Williamsburg Heating & Air Conditioning in May 2020. They stated that the decision to replace their systems was based on factual reasons and not influenced by personal bias. However, they did not provide any further details about their experience or the outcome of the replacement.
On a positive note, one customer mentioned that good customer service was once an expectation but has now become the exception in this country. They were pleased with the level of customer service provided by Williamsburg Heating & Air Conditioning, giving them a rating of 5.0. Unfortunately, without more information, it is difficult to determine the overall quality of the company’s customer service.
Overall, based on the limited information available, it seems that Williamsburg Heating & Air Conditioning has room for improvement in terms of their service quality and customer satisfaction. It is important for the company to address any issues raised by customers and strive to consistently provide excellent service in order to improve their overall rating.
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