Mick’s Plumbing and Heating
3.5 / 5 stars, out of 10 reviews
27 Howard St
Thurmont, MD 21788
Phone: (301) 271-2488
Review Summary
Mick’s Plumbing and Heating is a reputable company that specializes in plumbing and heating & air conditioning services. With a rating of 3.5 stars and a total of 10 reviews, they have established themselves as a reliable option for residents in Thurmont, MD.
One satisfied customer shared their positive experience with Mick’s Plumbing and Heating. They had their heat pump replaced and were pleased with the service they received. The customer appreciated that the team worked with them to find a more efficient model and completed the installation of the entire system. This shows that Mick’s Plumbing and Heating is committed to providing quality products and ensuring customer satisfaction.
Another customer had a clogged toilet and was impressed with the prompt response from the company. The technician, Shane, arrived earlier than expected and demonstrated efficiency and politeness throughout the service. They also took the time to explain the issue and its potential causes, which added value to the overall experience. This highlights the professionalism and expertise of Mick’s Plumbing and Heating.
However, not all experiences have been positive. One customer had a negative encounter when their heat pump stopped working on New Year’s Eve. They reached out to Mick’s Plumbing and Heating in the evening and were contacted by a repairman later in the night. Unfortunately, the repairman claimed to have two jobs ahead and did not provide a timely resolution. This incident suggests that there may be room for improvement in terms of response time and prioritizing urgent repairs.
Overall, Mick’s Plumbing and Heating has received positive feedback for their services, particularly in terms of heat pump replacements and toilet repairs. However, there is also room for improvement in terms of response time for emergency situations. Residents in Thurmont can rely on Mick’s Plumbing and Heating for their plumbing and heating & air conditioning needs.
