One Hour Heating & Air Conditioning
3.0 / 5 stars, out of 9 reviews
10 Makara St
Terryville, CT 06786
Phone: (860) 390-5664
Review Summary
One Hour Heating & Air Conditioning is a company located at 10 Makara St, Terryville, CT 06786, specializing in Heating & Air Conditioning/HVAC services. With a rating of 3.0 stars and a total of 9 reviews, it is important to take a closer look at what customers have experienced.
Unfortunately, some customers have expressed their dissatisfaction with the company’s services. One reviewer described their experience as “sheer incompetence.” They had a technician come to their house to examine their furnace, but the technician left without fixing the issue, leaving the reviewer without heat in 45-degree weather. This lack of follow-through and leaving the customer in discomfort is certainly concerning.
Another customer accused the company of being “criminals.” They received a quote for an outside unit that amounted to $11,000, which they believed to be an exorbitant price. They mentioned replacing another unit in 2018 for only $3,000, leading them to believe that they were being ripped off. This accusation of overpricing raises questions about the company’s pricing transparency and fairness.
In addition, another reviewer expressed their dissatisfaction with the company’s repeated visits and charges for issues that were not resolved. They felt that they were paying for services that did not effectively address their heating problems. This lack of resolution and the subsequent charges are not a positive reflection of the company’s reliability and customer service.
It is important to consider these negative experiences when evaluating One Hour Heating & Air Conditioning. While they may have some positive reviews that are not included in this data, the negative feedback regarding incompetence, overpricing, and unresolved issues cannot be ignored. Potential customers should proceed with caution and thoroughly research the company’s services and customer satisfaction before making a decision.
Learn More About One Hour Heating & Air Conditioning Here
R&E Heating and Air Conditioning
4.0 / 5 stars, out of 7 reviews
8 Prospect St
Terryville, CT 06786
Phone: (860) 970-9050
Review Summary
R&E Heating and Air Conditioning is a trusted provider of heating, air conditioning, and water heater installation and repair services. With a solid rating of 4.0, they have garnered positive feedback from their customers. Located at 8 Prospect St, Terryville, CT 06786, R&E Heating and Air Conditioning is conveniently accessible for residents in the area.
Customers have praised R&E Heating and Air Conditioning for their professionalism, tolerance, honesty, and quick response to their needs. One satisfied customer expressed gratitude towards Matt for his exceptional service during a time of urgency. The customer’s husband was away on a golf trip, and R&E Heating and Air Conditioning promptly resolved the issue.
Another customer shared a long-standing positive experience with R&E Heating and Air Conditioning. After 17 years of struggling with their air conditioning problem, R&E Heating and Air Conditioning were the ones who finally identified and resolved the issue. This customer had been using various HVAC companies, but none were able to provide a satisfactory solution until R&E Heating and Air Conditioning came along.
While the majority of customers had positive experiences, one customer did encounter some issues. They mentioned that R&E Heating and Air Conditioning was initially responsive and efficient in handling their requests for maintenance and one specific issue. However, the experience changed when their heat pump malfunctioned. The customer was disappointed with the service received during this particular incident.
Overall, R&E Heating and Air Conditioning has proven to be a dependable and reliable provider of HVAC and water heater services. The majority of their customers have had positive experiences, praising their professionalism, expertise, and responsiveness. Although there was a single negative encounter, it is important to consider the overall positive feedback and reputation that R&E Heating and Air Conditioning has built within the community.
