J & R Mechanical
3.5 / 5 stars, out of 3 reviews
125 S Main Ave
Tea, SD 57064
Phone: (605) 498-2665
Review Summary
J & R Mechanical is a heating and air conditioning company located at 125 S Main Ave in Tea, SD. With a rating of 3.5 stars and a total of 3 reviews, they specialize in HVAC services.
According to one satisfied customer, the employees at J&R are professional, responsive, and friendly. They were impressed with the level of customer service and appreciated that the company was able to accommodate their needs. The reviewer gave them a 5-star rating and expressed their happiness with the overall experience.
Another customer mentioned that they have been using J&R for the past 5 years and couldn’t be happier. They had a new house built in 2010 and were disappointed with the HVAC contractor’s work. However, J&R Mechanical came to the rescue and provided excellent service. This reviewer also gave them a 5-star rating, emphasizing their satisfaction.
Unfortunately, not all experiences with J&R Mechanical were positive. One disgruntled customer had a terrible experience with the company. The reviewer mentioned that they had purchased a duct cleaning “deal” but encountered several issues. The technician arrived three hours late, convinced the reviewer to upgrade to a maintenance check, and played around with the furnace without resolving the problem. This reviewer gave them a 1-star rating and expressed their dissatisfaction.
Overall, J & R Mechanical seems to have a mixed reputation based on the reviews. While they have received positive feedback for their professionalism, responsiveness, and quality of service, there is also a negative review highlighting issues with punctuality and effectiveness. Potential customers should consider both positive and negative experiences when making a decision about using their services.
