Houston Air
4.5 / 5 stars, out of 5 reviews
171 Hood Ave
Tavernier, FL 33070
Phone: (305) 709-3507
Review Summary
Houston Air is a heating and air conditioning (HVAC) company located in Tavernier, FL. With a rating of 4.5 stars and a total of 5 reviews, they have established a reputable presence in the area. Their address is 171 Hood Ave, Tavernier, FL 33070, and their phone number is (305) 709-3507.
Customers have praised Houston Air for their quick response times and reasonable prices. One reviewer mentioned that they always see the same technician who not only resolves their issues but also takes the time to clean up after themselves.
However, there have been instances where Houston Air struggled with customer communication due to being understaffed. One customer mentioned that it took a week for the necessary parts to arrive, but they were pleased with the technician’s expertise and attitude.
Another positive aspect of Houston Air is their commitment to maintaining the Carrier system they installed in customers’ homes. They have consistently shown up on time for scheduled maintenance visits, establishing a trustful relationship with their clients.
Overall, Houston Air has proven to be a reliable HVAC company in Tavernier, FL. While they may face occasional challenges with staffing and communication, their technicians’ expertise and dedication to customer satisfaction make them a go-to choice for heating and air conditioning needs.
Learn More About Houston Air Here
Rocket Cooling
1.0 / 5 stars, out of 1 reviews
171 Hood Ave
Tavernier, FL 33070
Phone: (863) 563-1640
Review Summary
Rocket Cooling recently purchased Houston Air, a local air conditioning company, which the reviewer had been using faithfully for 12 years. The reviewer mentions that Houston Air was fair and never overcharged them. However, their experience with Rocket Cooling was not as positive.
The reviewer states that Rocket Cooling arrived for a service call and charged them an exorbitant amount of money for a simple repair. The reviewer felt that they were being taken advantage of and did not appreciate the high price they were quoted. They express disappointment in Rocket Cooling’s pricing practices, especially considering their previous positive experiences with Houston Air.
Furthermore, the reviewer mentions that Rocket Cooling did not provide satisfactory service. They do not go into detail about what specifically went wrong, but they express their dissatisfaction with the overall experience. The reviewer’s rating of 1 out of 5 stars reflects their disappointment and frustration with Rocket Cooling.
Based on this review, it seems that Rocket Cooling has not lived up to the standards set by Houston Air. The reviewer’s negative experience with high prices and unsatisfactory service raises concerns about the quality and integrity of Rocket Cooling. Potential customers may want to consider other options for their heating, air conditioning, and appliance repair needs in the Tavernier, FL area.
