Barnes Heating and Cooling
2.0 / 5 stars, out of 5 reviews
449 S Calapooia St
Sutherlin, OR 97479
Phone: (541) 459-1545
Review Summary
Barnes Heating and Cooling is a company that specializes in Heating & Air Conditioning/HVAC and Air Duct Cleaning services. However, based on the reviews, it seems that their services have left much to be desired.
One reviewer called the company because their tenant’s wall heater wasn’t working in the middle of winter. However, Barnes Heating and Cooling didn’t provide a satisfactory solution. The reviewer mentioned that the company promised to address the issue but failed to follow through.
Another reviewer cautioned against choosing Barnes for heating and cooling needs. They claimed that the company’s markups were unfair and that they would bill customers with unexpected charges after the service was provided. This lack of transparency and upfront pricing is concerning and can lead to a negative customer experience.
Furthermore, a particularly distressing review involved an elderly neighbor who was quoted over $6,000 to replace her 10-year-old heat pump and unit. Given the reviewer’s mention of the neighbor being on her own and the high cost of the quote, it raises questions about the company’s integrity and whether they are taking advantage of vulnerable customers.
Based on these reviews, it is evident that Barnes Heating and Cooling has a history of poor customer service, lack of transparency, and potentially exploitative practices. These factors contribute to the overall low rating of 2.0 stars for the company.
It is important for customers to be cautious when considering Barnes Heating and Cooling for their heating and cooling needs, as the reviews indicate a pattern of dissatisfaction and questionable business practices.
