Cool Heat 365
4.0 / 5 stars, out of 28 reviews
26915 98th Dr
Stanwood, WA 98292
Phone: (425) 740-4212
Review Summary
Cool Heat 365 is a heating, air conditioning, and plumbing company located at 26915 98th Dr, Stanwood, WA 98292. With a rating of 4.0 and a total of 28 reviews, they offer a range of services including HVAC, air duct cleaning, and plumbing.
One satisfied customer mentioned that they have been using Cool Heat 365 for their ductless heat pumps for 3 years and have received excellent services for both installation and regular preventative maintenance. They specifically praised Rusty and Dave for their top-notch work.
However, another customer had a negative experience. They had booked an appointment for HVAC for air conditioning installation but were disappointed when the company failed to show up. Despite calling to confirm the appointment the day before and on the morning of, they were informed that the technicians would be coming between certain hours but they never arrived. This lack of reliability and communication led to a 1-star rating.
An additional customer shared a similar negative experience with Cool Heat 365. They had an AC unit installed, but within a year it needed coolant, which should not have been the case. By the following year, the AC unit was completely broken. This customer was dissatisfied with the quality of the installation and the subsequent issues with their AC unit, resulting in another 1-star rating.
Overall, Cool Heat 365 has received a mix of positive and negative reviews. While some customers have had great experiences with their services and staff, others have faced issues with missed appointments and subpar installations. It is important for potential customers to consider these factors before making a decision.
Learn More About Cool Heat 365 Here
Stilly River Mechanical
4.5 / 5 stars, out of 7 reviews
Camano Island, WA 98292
Phone: (360) 387-3788
Review Summary
Stilly River Mechanical is a reputable company located in Camano Island, WA 98292. Specializing in Heating & Air Conditioning/HVAC and Water Heater Installation/Repair, they have garnered a solid reputation in the industry. With a rating of 4.5 stars and a total of 7 reviews, Stilly River Mechanical has proven to be a reliable choice for their customers.
One satisfied customer shared their positive experience, stating that Stilly River Mechanical went above and beyond their expectations. The company even moved their appointment up, efficiently fixing their AC in just one day. The customer appreciated the promptness, politeness, and exceptional job done by the team. They were also grateful for the valuable maintenance advice provided. This level of service undoubtedly contributed to the 5-star rating received.
Another customer found themselves facing heating issues with their 15+ year old heat pump after moving into a new home. After reaching out to several companies, including Stilly River Mechanical, they were impressed with the service provided. The customer commended the company’s expertise and professionalism, resulting in another 5-star rating.
However, not all experiences were as positive. One customer expressed disappointment in the lack of follow-up from the company. Although they had good recommendations and scheduled an appointment with a representative, they never received a bid for the work. Despite the representative’s niceness, the customer was left unsatisfied and gave a rating of 2 stars.
Overall, Stilly River Mechanical has showcased their expertise and commitment to customer satisfaction through their exemplary service. With a majority of positive reviews, it is clear that they have made a positive impact on their customers’ HVAC and water heater needs. Their promptness, professionalism, and high-quality workmanship have earned them a solid reputation in the industry.
