Downeast Energy
1.0 / 5 stars, out of 1 reviews
288 River St
Springvale, ME 04083
Phone: (207) 324-6777
Review Summary
Downeast Energy, located at 288 River St, Springvale, ME 04083, is a heating and air conditioning company that has received a rating of 1.0 based on 1 review.
The reviewer was appalled at their customer service and expressed their dissatisfaction with the company. They mentioned that they will be spreading the word and recommending other oil companies instead. The reviewer also mentioned that apparently the customer service at Downeast Energy is lacking.
Based on this review, it seems that Downeast Energy has some issues with their customer service that need to be addressed. It is important for companies to provide excellent customer service in order to retain customers and maintain a positive reputation in the industry.
Overall, it is unfortunate that this particular reviewer had a negative experience with Downeast Energy. It is always important for companies to strive for customer satisfaction and work towards improving any shortcomings in their service.
Learn More About Downeast Energy Here
Eastern Propane & Oil
2.0 / 5 stars, out of 4 reviews
597 Main Street
Springvale, ME 04083
Phone: (800) 523-5237
Review Summary
Eastern Propane & Oil is a company that specializes in propane and heating & air conditioning services. With a rating of 2.0, it seems that their overall customer satisfaction is quite low. However, it is important to note that they have received mixed reviews from their customers.
One customer expressed their dissatisfaction with the company’s billing practices. They mentioned that they have two large propane tanks and the only item they run off those tanks is their generator. However, they were surprised to receive a bill of $758. This customer felt that they were not properly informed about the costs and were not happy with the amount they were charged.
Another customer, who recently became a widower, shared their frustration with Eastern Propane. They mentioned that their late wife used to handle the utilities, and as someone who is not familiar with the process, they feel taken advantage of. This customer decided to do a pre-buy in June to avoid bills, but they were still dissatisfied with the outcome.
On the other hand, there was a positive review from a customer who had a good experience with one of the company’s service technicians named Justin. This customer mentioned that Justin conducted their annual furnace inspection and cleaning. They found Justin to be prompt, courteous, and respectful of their home. The customer appreciated Justin’s pleasant demeanor and felt satisfied with the service provided.
Overall, Eastern Propane & Oil seems to have some issues with their billing practices and customer satisfaction. It might be worth considering other options or discussing concerns with the company directly before making a decision.
