Britt Air Services
3.5 / 5 stars, out of 3 reviews
75 Old Post Rd
Fairfield, CT 06890
Phone: (203) 254-0500
Review Summary
Britt Air Services is a heating and air conditioning company located at 75 Old Post Rd in Fairfield, CT 06890. With a rating of 3.5 stars out of 5, they have received mixed reviews from their customers. They specialize in HVAC services, offering heating and air conditioning solutions.
One satisfied customer had a broken A/C system on a hot day and was impressed with the prompt response from Britt Air Services. Scott, the technician, arrived within 2 hours and provided excellent service. The customer gave them a 5-star rating for their efficient and reliable service.
However, another customer had a negative experience with the company. They mentioned poor communication and disorganization, which led to the customer firing them before the scheduled work even began. This customer gave them a 1-star rating, reflecting their dissatisfaction with the overall experience.
On the other hand, a different customer had a positive experience with Britt Air Services. They praised the company for installing their furnace, A/C unit, and tankless water heater. They appreciated the professionalism and expertise of Scott, the owner, as well as the installers and office staff. This customer gave them a 5-star rating, highlighting their satisfaction with the quality of work.
Overall, Britt Air Services has received a mix of positive and negative reviews. While some customers have been pleased with their service and professionalism, others have expressed dissatisfaction with communication and organization. It’s important to consider these factors when choosing a heating and air conditioning company.
