Cool Operator Heating & Cooling
3.5 / 5 stars, out of 25 reviews
310 North La Fox St
South Elgin, IL 60177
Phone: (847) 930-1206
Review Summary
Cool Operator Heating & Cooling is a reputable HVAC and air duct cleaning service located in South Elgin, IL. With a rating of 3.5 stars and a total of 25 reviews, they have established themselves as a reliable option for heating and cooling needs in the area.
One satisfied customer shared their positive experience, stating that they have been using Cool Operator for many years and are loyal customers. They praised the company for their honesty, knowledge, and good service.
However, not all experiences have been as positive. Another reviewer expressed their frustration with the company, claiming that they were left hanging and that the customer service representative, Kathy, did nothing to resolve the situation. The reviewer mentioned having a home warranty but felt that Cool Operator did not fulfill their obligations.
Overall, Cool Operator Heating & Cooling has received a mix of positive and negative reviews. While they have loyal customers who appreciate their services, there have been instances where customers felt let down by the company’s response to their concerns. It is important for potential customers to consider the range of experiences shared by reviewers before making a decision.
Learn More About Cool Operator Heating & Cooling Here
RICE HVAC
5.0 / 5 stars, out of 5 reviews
369 Stonington
South Elgin, IL 60177
Phone: (847) 624-5161
Review Summary
RICE HVAC is an exceptional heating and air conditioning company based in South Elgin, IL. With a perfect rating of 5.0, it’s clear that their customers have had nothing but positive experiences with their services. With a total of 5 reviews, RICE HVAC has built a solid reputation for their expertise and professionalism in the HVAC industry.
One satisfied customer mentioned that they were impressed with the level of detail and thoroughness in the cleaning performed by RICE HVAC. They also mentioned that they had worked with other HVAC companies in the past, but RICE HVAC stood out in terms of price and quality of service.
Another customer praised Joe, a technician from RICE HVAC, for his timeliness, thoroughness, and professionalism. Joe not only tuned up their air conditioner but also inspected their furnace and installed a Nest thermostat. The customer expressed their willingness to use Joe’s services again in the future.
A particularly noteworthy review highlighted RICE HVAC’s commitment to providing emergency services. When the customer’s furnace broke down on Thanksgiving Day, other companies that claimed to offer 24/7 emergency service refused to help. However, Joe from RICE HVAC stepped in and promptly resolved the issue, earning the customer’s gratitude and trust.
RICE HVAC’s dedication to customer satisfaction, expertise in HVAC services, and prompt response to emergencies have made them a reliable choice for residents in South Elgin, IL. Their attention to detail, professionalism, and fair pricing have undoubtedly earned them their impeccable rating.
