Epperson Air Conditioning Heating Plumbing Electric
1.5 / 5 stars, out of 8 reviews
112 W University Dr
Somerset, KY 42503
Phone: (606) 679-7476
Review Summary
Epperson Air Conditioning Heating Plumbing Electric, located at 112 W University Dr, Somerset, KY 42503, offers a range of services including Heating & Air Conditioning/HVAC, Plumbing, and Electricians. With a rating of 1.5, they have received mixed reviews from customers.
One reviewer had a positive experience with the salesman and installers, Lonnie and Austin, who were described as great. However, the scheduler, Dale Bogle, was criticized for being rude and unhelpful. This negative interaction with a staff member impacted the overall experience for the reviewer.
Another customer expressed extreme dissatisfaction with the installation of a complete system six years ago. The young men who installed the system were described as inexperienced and the reviewer even stated that if there was a negative star rating, they would give it. This negative experience reflects poorly on the company’s professionalism and quality of work.
Despite these negative reviews, there was one positive review highlighting the company’s responsiveness in a time of need. The reviewer mentioned that they had been without water for four days and Epperson was the only company that responded and successfully fixed the issue. This positive experience demonstrates the company’s ability to handle emergency situations.
Overall, Epperson Air Conditioning Heating Plumbing Electric has received mixed feedback from customers. It is important for them to address the issues raised by the negative reviews, particularly in terms of customer service and quality of work. Improving these aspects of their business could lead to more positive experiences and higher customer satisfaction.
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Davis Heating & Air Conditioning
1.0 / 5 stars, out of 2 reviews
220 Enterprise Dr
Somerset, KY 42501
Phone: (606) 679-4216
Review Summary
Davis Heating & Air Conditioning has received a rating of 1.0 based on 2 reviews. The company specializes in Heating & Air Conditioning/HVAC services and is located at 220 Enterprise Dr, Somerset, KY 42501.
One reviewer shared their experience of purchasing a heat pump from Davis Heating & Air Conditioning in 2016. Unfortunately, they had a problem with the pump and found the service to be extremely slow. The reviewer was so dissatisfied with the service that they even notified the Better Business Bureau about their experience.
Another reviewer contacted the company during the winter because they were having issues with their unit. However, the technician who came to inspect the unit couldn’t find anything wrong with it. The reviewer was left with no resolution to their problem and felt that the technician didn’t adequately address their concerns.
Based on these reviews, it seems that Davis Heating & Air Conditioning has had difficulties providing efficient and satisfactory service to their customers. It is important for the company to address these issues and improve their response time and problem-solving skills to ensure customer satisfaction.
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Davis Heating & Air Conditioning
1.0 / 5 stars, out of 1 reviews
220 Enterprise Dr
Somerset, KY 42501
Phone: (606) 679-4217
Review Summary
Davis Heating & Air Conditioning received a rating of 1.0 based on a review from a disgruntled customer. The reviewer had a negative experience with the company and strongly advises against contacting them. The reviewer claims that the company showed a lack of concern for their customers and their air conditioning needs.
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Jeffries Heating & Air + Plumbing
4.5 / 5 stars, out of 6 reviews
611 N Main St
Somerset, KY 42501
Phone: (606) 448-6258
Review Summary
Jeffries Heating & Air + Plumbing is a reputable company that specializes in Heating & Air Conditioning/HVAC and Plumbing services. With a rating of 4.5 out of 5 stars and a total of 6 reviews, it’s clear that they have a track record of providing excellent service to their customers.
One satisfied customer mentioned that Jimmy and his apprentice Jake were punctual, friendly, and efficient in completing the job. They were able to finish the task in less than an hour, and the customer found the fee to be very reasonable. Overall, they were highly satisfied with the service they received.
Another reviewer praised the company for their excellent service and follow-up. They appreciated that Jeffries Heating & Air + Plumbing always showed up at the scheduled time and even received an email with a photo of the person who would be performing the work. This attention to detail and communication impressed the customer.
A third customer highlighted their positive experience with the installation of a Rheem hot water heater. They had previously experienced low water pressure and sluggish hot water, but after the installation, they found the Rheem hot water heater to be fantastic. Additionally, the customer mentioned that Jeffries Heating & Air + Plumbing also installed a 3-ton air conditioning unit, which further improved their home’s comfort.
Overall, Jeffries Heating & Air + Plumbing is a reliable and professional company that delivers high-quality service. Their skilled technicians, reasonable fees, and excellent customer service make them a top choice for HVAC and plumbing needs in Somerset, KY.
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Willie Rose Heating & Air Conditioning and Repair
1.0 / 5 stars, out of 4 reviews
606 Boat Dock Rd
Somerset, KY 42501
Phone: (606) 875-0329
Review Summary
Willie Rose Heating & Air Conditioning and Repair has received a rating of 1.0 based on 4 reviews. Despite being categorized as a Heating & Air Conditioning/HVAC business, the reviews paint a negative picture of their services.
One reviewer mentioned that although Willie Rose seemed like a nice guy, he was not reliable. The reviewer had their air conditioning recharged by Willie, but the leak was not found, resulting in the system being inoperable within a week. When the reviewer reached out to Willie for assistance, they were met with disappointment.
Another reviewer described the people at Willie Rose Heating & Air Conditioning and Repair as nice, but criticized their business practices. They referred to them as “bolt on mechanics” who guess at solutions instead of employing effective techniques. The reviewer had called the business for assistance with an issue affecting their elder, only to be left unsatisfied.
In yet another review, a customer complained about their HVAC not working properly during the winter. They were charged $160 and were told that the issue was simply a filter problem. However, after having to call Willie Rose again, it turned out that the initial diagnosis was incorrect. This experience left the customer dissatisfied with the service provided.
Based on these reviews, it seems that Willie Rose Heating & Air Conditioning and Repair may not be the best choice for HVAC services in Somerset, KY. The negative experiences shared by customers highlight issues with reliability, ineffective techniques, and misdiagnosis. Potential customers may want to consider other options to ensure a more satisfactory experience with their HVAC needs.
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Inner City Trades
2.0 / 5 stars, out of 5 reviews
374 Grundy Rd
Somerset, KY 42501
Phone: (606) 678-9663
Review Summary
Inner City Trades is a company that specializes in plumbing, heating & air conditioning/HVAC, and water heater installation/repair services. With a rating of 2.0, they have received mixed reviews from customers.
One satisfied customer mentioned that Inner City Trades is completely professional and knowledgeable in their field. They provided excellent service by replacing a water heater with next day service. This positive experience reflects the expertise and efficiency of the company.
However, there are also negative reviews that highlight some issues. One customer had a leak and reached out to Inner City Trades for assistance. Unfortunately, they felt that the company did not show much interest in helping them, even though it was an HVAC-related problem. This lack of responsiveness and customer service left a negative impression.
Another customer had an ongoing issue with their HVAC system during the winter. They contacted Inner City Trades twice, but the problem was not resolved. This indicates a lack of effectiveness in diagnosing and fixing the HVAC problem.
Despite the mixed reviews, Inner City Trades is conveniently located at 374 Grundy Rd, Somerset, KY 42501. Customers can reach them at (606) 678-9663 for their plumbing, HVAC, and water heater needs.
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Strack Heating and Air Conditioning
2.5 / 5 stars, out of 3 reviews
61 Prather Rd
Somerset, KY 42503
Phone: (606) 679-3390
Review Summary
Strack Heating and Air Conditioning is a company located at 61 Prather Rd, Somerset, KY 42503. Specializing in Heating & Air Conditioning/HVAC, they have received a rating of 2.5 stars based on 3 reviews.
One satisfied customer had their A/C/ Heat pump quit working at their vacation home on the lake. They called Strack, even on a holiday weekend, and within 3 days, their 23-year-old heat pump was up and running again. This customer gave Strack a 5-star rating for their prompt service.
However, another customer had a less positive experience. They shared a story about what Strack did to their elderly parents. A technician was sent out late on a Friday afternoon, but instead of fixing the problem, the technician blew the drain out of the air. This customer gave Strack a 1-star rating for their poor service.
Similarly, another customer had a unit installed by Strack less than a year ago and has faced countless issues with it. They believe that the unit installed for their home was not suitable. This customer also gave Strack a 1-star rating.
Based on these reviews, it seems that Strack Heating and Air Conditioning has received mixed feedback from their customers. While some have had positive experiences with prompt and efficient service, others have faced issues with the quality of their work. It would be advisable for potential customers to consider these reviews and make an informed decision before choosing Strack for their heating and air conditioning needs.
