ECS Geothermal
2.5 / 5 stars, out of 3 reviews
209 Richardson St
Smithville, MO 64089
Phone: (816) 532-8334
Review Summary
The reviewer called ECS Geothermal because the cooling part of their geothermal system had stopped working. Despite the thermostat indicating that it was cooling, the temperature was actually rising. The technician from ECS Geothermal resolved the issue and the reviewer was satisfied with their service, giving them a rating of 5.
However, another reviewer had a negative experience with ECS Geothermal and its management. They had two geothermal units installed, but one of them turned out to be completely faulty. The reviewer was disappointed not only with the faulty unit but also with the overall management of ECS Geothermal. They gave a rating of 1.
In a separate incident, a reviewer encountered a young man from ECS Geothermal at the Overland Park Home and Garden show. The reviewer approached the young man to inquire about heated driveways. However, the young man was very unfriendly and unhelpful, leaving the reviewer with a negative impression. They also gave a rating of 1.
Based on the three reviews, ECS Geothermal has received mixed feedback. While one reviewer had a positive experience with their service, the other two reviewers had negative experiences. It is important for ECS Geothermal to address the issues raised by these negative reviews and improve their customer service and overall management to ensure a better experience for their customers in the future.
