Gruver Plumbing Heating and Air Conditioning
1.5 / 5 stars, out of 4 reviews
118 W Orange St
Shippensburg, PA 17257
Phone: (717) 532-2727
Review Summary
Gruver Plumbing Heating and Air Conditioning has received a rating of 1.5 stars based on 4 reviews. The company offers plumbing and heating & air conditioning services in Shippensburg, PA.
One reviewer expressed disappointment with the business, mentioning that they were saddened by the presence of racism in the world and in their community. They advised others to avoid this business. It seems that the owner, Robert, his wife, and both of his parents were found guilty or involved in some discriminatory behavior. This incident has negatively impacted the perception of the business.
Another reviewer mentioned that the son took over the business from his father, but the work ethic and skill set of the new owner were not up to par. They also complained about the slow response time to phone calls, stating that their calls had not been returned for six weeks. This lack of communication and delay in service has left the reviewer dissatisfied.
A third reviewer had a similar experience with Gruver Plumbing Heating and Air Conditioning. They called the company for an estimate, but the owner promised to call back with the estimate that afternoon and failed to do so. The reviewer had to take the initiative and call themselves, indicating a lack of professionalism and follow-through on the part of the business.
Based on these reviews, it seems that Gruver Plumbing Heating and Air Conditioning has a poor reputation for customer service, communication, and professionalism. Potential customers may want to consider these factors before choosing this business for their plumbing or HVAC needs.
Learn More About Gruver Plumbing Heating and Air Conditioning Here
Frick’s Heating and Cooling
5.0 / 5 stars, out of 4 reviews
510 Ridge Rd
Shippensburg, PA 17257
Phone: (717) 809-0060
Review Summary
Frick’s Heating and Cooling is a highly reputable HVAC and air duct cleaning company located at 510 Ridge Rd, Shippensburg, PA 17257. With a perfect rating of 5.0 stars and a total of 4 reviews, they have built a solid reputation for providing top-notch services to their customers.
One satisfied customer shared their positive experience with Frick’s Heating and Cooling. They noticed an issue with their HVAC system on Saturday and decided to reach out to the company via email. To their surprise, they received a prompt response from Frick’s on Sunday, and by Monday, the technician was already at their house. The issue was resolved efficiently in just 75 minutes, leaving the customer impressed with the quick turnaround time and effective service.
Another customer had been worrying about their heating system for a whole year before finally contacting Frick’s Heating and Cooling. They were relieved to have found Matthew, a kind and knowledgeable technician who assured them that he would do everything possible to help. The customer appreciated Matthew’s understanding and expertise, and although they rated their experience with Frick’s 4 stars, it is evident that they were satisfied with the outcome.
A first-time homeowner shared their positive experience with Frick’s Heating and Cooling. They had encountered a fried grid issue and were unsure of how to proceed. Matthew, the technician from Frick’s, not only fixed the problem but also offered them a great deal without overcharging. Impressed with their fair pricing and excellent service, the customer expressed their intention to use Frick’s services again in the future.
Overall, Frick’s Heating and Cooling has demonstrated their commitment to customer satisfaction through their prompt responses, efficient service, fair pricing, and expertise. Their positive reviews highlight their professionalism and reliability, making them a trusted choice for anyone in need of HVAC and air duct cleaning services in the Shippensburg, PA area.
Learn More About Frick’s Heating and Cooling Here
Valley Heating & Cooling
1.0 / 5 stars, out of 2 reviews
73 W Burd St
Shippensburg, PA 17257
Phone: (717) 532-7354
Review Summary
Valley Heating & Cooling has received a low rating of 1.0 based on the two reviews it has received. One reviewer mentioned that their furnace would not ignite in the fall and despite two crews spending several evenings trying to fix the problem, it remained unresolved. The reviewer expressed disappointment with the service provided.
The second reviewer mentioned that they have an oil furnace that started continuously shutting down in December. They were advised to seek furnace servicing, as the company they get their oil from does not offer such services. However, Valley Heating & Cooling did not deliver satisfactory service to them either.
Based on these reviews, it appears that Valley Heating & Cooling struggles with effectively resolving furnace issues. Customers have expressed frustration with the company’s inability to fix problems and provide satisfactory service. Potential customers should consider these reviews before deciding to engage with Valley Heating & Cooling.
