Oregon Trail Plumbing Heating & Cooling

2.5 / 5 stars, out of 3 reviews

1105 W 26th St
Scottsbluff, NE 69361

Phone: (308) 635-1921

Review Summary

Oregon Trail Plumbing Heating & Cooling is a company based in Scottsbluff, NE that specializes in plumbing and heating & air conditioning/hvac services. They have a rating of 2.5 stars out of 5, based on 3 reviews.

One reviewer had a negative experience with the company, mentioning that they were given a quote for fixing a plumbing issue but then were told that additional work was needed. The reviewer did not agree with this extra work and was not satisfied with the outcome.

Another reviewer expressed their frustration with the company, stating that their furnace died and when the company came for a service call, they were told about a rare furnace which made the repair difficult. This left the reviewer feeling disappointed.

However, there was also a positive review from a satisfied customer. This reviewer praised the company and mentioned that they have a positive association with them.

Overall, based on the reviews, Oregon Trail Plumbing Heating & Cooling seems to have mixed feedback from their customers. It is important for potential customers to consider these reviews and make an informed decision when choosing their services.

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Independent Plumbing & Heating

image of business Independent Plumbing & Heating

1.0 / 5 stars, out of 1 reviews

1921 Broadway
Scottsbluff, NE 69361

Phone: (308) 632-4185

Review Summary

Independent Plumbing & Heating is a company located in Scottsbluff, NE that specializes in plumbing and heating & air conditioning services. With a rating of 1.0, it seems that their customers have not been satisfied with their services.

One customer left a review stating that they called Independent Plumbing & Heating to have their furnace looked at. However, they were informed that they would have to wait for 2 days before the company could even take a look at their furnace. The customer was disappointed to hear that they were 11th in line and had to wait for such a long time for a simple inspection.

This review highlights the poor customer service provided by Independent Plumbing & Heating. It is understandable that there may be a high demand for their services, especially during the colder months, but leaving customers waiting for days without any immediate assistance is not acceptable.

Customers expect prompt and efficient service, especially when it comes to issues with their heating systems. Waiting for 2 days just for an inspection can be frustrating and inconvenient, especially in the midst of winter when a functioning furnace is crucial.

Based on this review, it is clear that Independent Plumbing & Heating needs to improve their customer service and response time. Ensuring that customers are attended to in a timely manner should be a priority for any service-oriented business.

Overall, it is unfortunate that this customer had a negative experience with Independent Plumbing & Heating. It is important for the company to address these concerns and make necessary improvements in order to provide a better service to their customers.

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