Sure Flame
5.0 / 5 stars, out of 63 reviews
Scappoose, OR 97056
Phone: (503) 543-3312
Review Summary
Sure Flame is a highly rated fireplace service company located in Scappoose, OR. With a perfect 5.0 rating and 63 reviews, it’s clear that customers are satisfied with their services. Specializing in fireplace services and heating & air conditioning/HVAC, Sure Flame offers quality maintenance and repairs for both gas and traditional fireplaces.
One satisfied customer left a 5-star review, expressing their gratitude for Sure Flame’s exceptional service. They had their 20-year-old gas fireplace cleaned and fixed at a reasonable price, which saved them from the expense of purchasing a new unit. The customer was relieved that Sure Flame was able to handle the job during the off-season, demonstrating their commitment to customer satisfaction.
Unfortunately, not all experiences were positive. Another customer expressed their frustration with the company’s lack of responsiveness. They mentioned leaving three messages on Sure Flame’s voicemail but never received a return call. This customer questioned how Sure Flame could stay in business if they didn’t prioritize communication with their customers. It’s important for Sure Flame to address these concerns and ensure that all customer inquiries are promptly attended to.
In contrast, another customer had a fantastic experience with Sure Flame. They were impressed by the thoroughness of the service provided for their gas fireplace. Sure Flame not only left their fireplace spotless but also managed to fix a finicky pilot. Although they mentioned that Sure Flame tends to be booked during the winter, they were still able to get the job done promptly.
Overall, Sure Flame has garnered a stellar reputation in Scappoose, OR for their fireplace services. The positive reviews highlight their expertise, reasonable pricing, and commitment to customer satisfaction. However, the company should address the issue of responsiveness raised by one customer to maintain their excellent reputation.
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Western Heating & Cooling
4.0 / 5 stars, out of 43 reviews
50618 Columbia River Hwy
Scappoose, OR 97056
Phone: (503) 647-5808
Review Summary
Western Heating & Cooling is a top-rated HVAC and Water Heater Installation/Repair company located in Scappoose, OR. With a 4.0 rating and 43 reviews, they have established themselves as a trusted provider in the industry.
One satisfied customer shared their positive experience with Western Heating & Cooling. They had a problem with their A/C during the summer, and Western was able to send a technician within a week. The customer was impressed with the prompt service, especially considering it was in the middle of the summer. They gave Western a 5-star rating.
Another customer named Jake and Josh as their go-to technicians for repair and maintenance of their Trane system. They praised the team for being punctual, professional, knowledgeable, and well-mannered. The reasonable cost of their services was also mentioned. This customer also gave Western a 5-star rating.
During a New Year’s Eve, a customer faced a furnace issue where it started blowing cold air. Despite the late hour, Western Heating & Cooling was contacted for assistance. They promptly came out to diagnose and fix the problem, leaving the customer satisfied. This customer also rated Western with 5 stars.
Overall, Western Heating & Cooling has consistently delivered exceptional service to their customers. With their expertise in HVAC and Water Heater Installation/Repair, along with their prompt response time and reasonable pricing, it’s no wonder they have received such positive reviews. Whether you need repairs, maintenance, or installation, Western Heating & Cooling is a reliable choice.
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Henson Enterprises
5.0 / 5 stars, out of 4 reviews
Scappoose, OR 97056
Phone: (971) 341-5201
Review Summary
Henson Enterprises is an exceptional Heating & Air Conditioning/HVAC company located in Scappoose, OR 97056. With a perfect rating of 5.0 stars and four glowing reviews, it’s clear that this company is highly regarded by its customers.
One reviewer had their A/C break down on a scorching July day and called Henson Enterprises for help. Despite being unable to get an appointment with their previous company for 2.5 days, Henson Enterprises came to the rescue promptly. The reviewer highly recommends their services, emphasizing their efficiency and responsiveness.
Another satisfied customer praised Erik, the go-to HVAC expert at Henson Enterprises. They commended his unmatched knowledge, kindness, and promptness. Erik was not only easily reachable but also quickly restored their furnace’s functionality, ensuring their home stayed warm during the colder months.
Furthermore, Erik’s punctuality impressed another reviewer. They appreciated his ability to arrive on time, especially when they were pressed for time. Their interactions with Erik were pleasant and effortless, both through messaging and in person. This positive experience from the beginning set a great tone for the service provided by Henson Enterprises.
Henson Enterprises is a reliable and professional HVAC company that consistently delivers exceptional service to its customers. Their expertise, promptness, and excellent customer interactions make them a top choice for all heating and air conditioning needs in the Scappoose area. Contact Henson Enterprises today at (971) 341-5201 for all your HVAC needs!
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Columbia NW Heating & Air Conditioning
3.5 / 5 stars, out of 40 reviews
52734 NE 1st St
Scappoose, OR 97056
Phone: (503) 543-3624
Review Summary
Columbia NW Heating & Air Conditioning is a company located at 52734 NE 1st St, Scappoose, OR 97056. They specialize in Heating & Air Conditioning/HVAC services. With a rating of 3.5 stars out of 5 and a review count of 40, they have garnered both positive and negative feedback from their customers.
One satisfied customer, Dave Whispell, highly recommends Columbia NW Heating & Air Conditioning. He had a great experience with the company when they installed a tankless water heater, a new furnace, and a new HVAC system in 2015. Dave specifically praises the expertise and professionalism of their representative.
Another customer, Martin, also had a positive experience with Columbia NW Heating & Air Conditioning. He found their estimate to be the most cost-effective among three different HVAC installers. Martin was impressed with their thorough inspection and the quality of their service.
However, not all customers share the same sentiment. One reviewer expresses dissatisfaction with the service response of Columbia NW Heating & Air Conditioning. They had a Trane heat pump installed in November 2022, but the system has malfunctioned multiple times since then. The reviewer criticizes the scheduling of service calls, which they claim is delayed and inconvenient.
In conclusion, Columbia NW Heating & Air Conditioning has received mixed reviews from customers. While some have had positive experiences and praise the company for their professionalism and cost-effective services, others have faced issues with service response and the reliability of their installed systems. It is important for potential customers to consider these factors when choosing a heating and air conditioning service provider.
Learn More About Columbia NW Heating & Air Conditioning Here
