J2 Plumbing & Heating

image of business J2 Plumbing & Heating

4.0 / 5 stars, out of 5 reviews

7 Wells St
Ste 104
Saratoga Springs, NY 12866

Phone: (518) 871-1647

Review Summary

J2 Plumbing & Heating is a reliable and efficient plumbing and heating company located in Saratoga Springs, NY. With a rating of 4.0 and a total of 5 reviews, they have established themselves as a trusted service provider in their community.

One satisfied customer had their furnace blow in the middle of the night, and when they called J2 the following morning, they received a call back within 5 minutes. The team at J2 quickly responded and resolved the issue within a few hours, showcasing their promptness and dedication to customer service.

Another customer needed a gas water heater replaced, and J2 arrived on time for the estimate and provided a same-day replacement. The cost was deemed very reasonable, and the crew was respectful throughout the process. This demonstrates J2’s efficiency and commitment to delivering quality service in a timely manner.

Furthermore, a customer who had been battling an odor problem in their master bathroom reached out to J2 for assistance. Not only did J2 provide some helpful DIY advice, but they also set up an appointment to address the issue further. This personalized approach and willingness to go the extra mile highlight J2’s dedication to customer satisfaction.

Overall, J2 Plumbing & Heating offers reliable and prompt service, with a knowledgeable team that is committed to resolving their customers’ plumbing and heating needs. Their reasonable prices and exceptional customer service make them a top choice in Saratoga Springs, NY.

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Bell Energy System Team

image of business Bell Energy System Team

5.0 / 5 stars, out of 1 reviews

Saratoga Springs, NY 12866

Phone: (518) 587-3619

Review Summary

Bell Energy System Team is an HVAC company located in Saratoga Springs, NY. With a rating of 5.0 and a review count of 1, this team is highly recommended by their customers.

The reviewer found Bell Energy Systems Team on Yelp when they were searching for companies that could replace their 20-year-old furnace and AC. The reviewer was impressed with the service provided by the team.

The team at Bell Energy System did an amazing job replacing the reviewer’s old furnace and AC. The reviewer was pleased with the professionalism and expertise demonstrated by the team. The reviewer also appreciated the promptness and efficiency of the service.

The reviewer highly recommends Bell Energy System Team to anyone in need of HVAC services. The team’s expertise, professionalism, and efficiency make them stand out from other companies in the field. The reviewer was extremely satisfied with the service provided by Bell Energy System Team and will definitely use their services again in the future.

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B & B Plumbing and Heating

image of business B & B Plumbing and Heating

2.5 / 5 stars, out of 8 reviews

25 Station Ln
Unit A
Saratoga Springs, NY 12866

Phone: (518) 584-4440

Review Summary

B & B Plumbing and Heating is a company based in Saratoga Springs, NY that specializes in plumbing, heating and air conditioning, and water heater installation and repair. With a rating of 2.5 stars and a total of 8 reviews, the company’s reputation seems to be mixed.

One reviewer had a particularly bad experience with B & B technicians and the company management. They called for a service on their boiler, but the technicians were unable to resolve the issue. This customer was dissatisfied with the service and left a 1-star rating. It is important for B & B to address these concerns and improve their service quality to avoid future negative experiences.

On the other hand, another customer had a positive experience with B & B Plumbing and Heating. They had an emergency furnace issue on a Sunday and a technician named BJ came over promptly. BJ was able to quickly identify and fix the problem, and even recommended a follow-up service to prevent future issues. This customer was highly satisfied with the service and gave a 5-star rating.

However, there is another negative review from a customer who had multiple appointments with B & B but was left unsatisfied. They hired the company for a specific job, but the technicians were unable to complete it on multiple occasions. This customer expressed frustration and gave a 1-star rating. B & B should address these issues and ensure that their technicians are adequately trained and equipped to handle different tasks.

In conclusion, B & B Plumbing and Heating has a mixed reputation based on the reviews. While they have received positive feedback for prompt and efficient service in emergency situations, there have been instances where customers were dissatisfied with the quality of service provided. B & B should take these reviews into consideration and work towards improving their overall service to gain the trust and satisfaction of their customers.

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Highland Home Heating & Cooling

4.0 / 5 stars, out of 4 reviews

26F Congress St
Ste 302
Saratoga Springs, NY 12866

Phone: (518) 583-4187

Review Summary

Highland Home Heating & Cooling is a reputable HVAC company located at 26F Congress St, Ste 302, Saratoga Springs, NY 12866. With a rating of 4.0 and a total of 4 reviews, they specialize in Heating & Air Conditioning/HVAC and Water Heater Installation/Repair services.

One of their customers had a negative experience with their AC system. The customer’s AC stopped working during a heat wave and they called Highland Home Heating & Cooling at 8 AM for assistance. Unfortunately, the customer gave them a low rating of 1. Despite this negative experience, it’s important to note that Highland Home Heating & Cooling has been providing AC installation and servicing for over 10 years, demonstrating their expertise in the field.

On the other hand, another customer had a positive experience with their furnace. The customer noticed that their furnace would shut off and display an error code during extremely cold temperatures. Highland Home Heating & Cooling promptly addressed the issue and resolved it, earning a high rating of 5 from the customer. This positive feedback showcases their ability to diagnose and fix complex heating problems.

In addition, a new homeowner had a great experience with Highland Home Heating & Cooling when their AC system unexpectedly failed after just a few months of use. After researching various companies, they found that Highland Home Heating & Cooling offered the most reasonable price compared to other competitors. The customer gave them a rating of 5, indicating their satisfaction with the service and pricing.

Overall, Highland Home Heating & Cooling has a solid reputation in the community for their HVAC services. While there have been some negative experiences, their expertise and dedication to resolving issues are evident in the positive reviews they have received. If you are in need of HVAC or water heater services in Saratoga Springs, NY, Highland Home Heating & Cooling could be a reliable choice.

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Boyce & Drake Heating & Cooling

3.5 / 5 stars, out of 11 reviews

74 Warren St
Saratoga Springs, NY 12866

Phone: (518) 584-9131

Review Summary

Boyce & Drake Heating & Cooling is a company located at 74 Warren St, Saratoga Springs, NY 12866. They specialize in Plumbing, Heating & Air Conditioning/HVAC, and Water Heater Installation/Repair. With a rating of 3.5 stars out of 5, they have received mixed reviews from their customers.

One reviewer mentioned that they had a negative experience with Boyce & Drake Heating & Cooling. They stated that the company never returned their call to explain their issue with a toilet. This lack of responsiveness was disappointing, especially considering that they had used the company in the past.

Another customer had a similar experience. They mentioned that they had a brand new $800 copper sink on a brand new Cambria counter, but the sink was not properly installed. The reviewer noted that they could put their fingers behind each corner of the sink because it was not caulked in the back. They described the situation as absolutely pathetic.

Furthermore, another reviewer mentioned that they called Boyce & Drake Heating & Cooling twice to set up an appointment. The first time, the lady who answered the phone said that a technician would call back the same day, but they never received a call. The reviewer called back two days later, and the lady said that a technician would call again, but they still did not receive a call. This lack of communication and follow-through was frustrating for the customer.

While Boyce & Drake Heating & Cooling has received some negative reviews, it’s important to note that they have also received positive feedback from other customers. It’s possible that these negative experiences were isolated incidents. However, based on the information provided, it seems that the company could improve their communication and responsiveness to better serve their customers.

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