Mangrum HVAC
3.5 / 5 stars, out of 10 reviews
Los Gatos, CA 95045
Phone: (831) 346-9036
Review Summary
Mangrum HVAC is a reliable heating and air conditioning service located in Los Gatos, CA. With a rating of 3.5 stars and a total of 10 reviews, they have proven to be a trusted option for all HVAC needs.
One satisfied customer mentioned that American Home Shield assigned Mike Mangrum from Mangrum HVAC to repair their home air conditioner. They praised his punctuality and efficiency in identifying and resolving the problem. The customer was impressed with the service provided, giving it a 5-star rating.
Another customer expressed their gratitude towards Mike Mangrum, referring to him as a savior. The customer had experienced a complete breakdown of both their indoor and outdoor units, leaving them without proper heating or cooling. However, Mike Mangrum came to the rescue and fixed the issue promptly. This customer also gave a 5-star rating for the exceptional service.
Unfortunately, there was a negative experience shared by a customer who had their furnace repair scheduled through AHS American Home Shield Warranty. They mentioned that Mike Mangrum did not show up for the initial appointment, forcing them to reschedule. The customer gave a rating of 1 star for this particular incident.
Overall, Mangrum HVAC has received positive feedback from their customers, with the majority of reviews praising the expertise and professionalism of their technician, Mike Mangrum. However, there is room for improvement in terms of scheduling and punctuality. Nevertheless, Mangrum HVAC remains a reliable option for heating and air conditioning services in the Los Gatos area.
