Custom Comfort Air
3.5 / 5 stars, out of 25 reviews
1821 Cottonwood School Rd
Rosenberg, TX 77471
Phone: (281) 860-2246
Review Summary
Custom Comfort Air is a reputable heating and air conditioning company located in Rosenberg, TX. With a rating of 3.5 and 25 reviews, they have established themselves as a trusted provider in the HVAC industry.
One satisfied customer, who left a 5-star review, had a great experience with technician Johnny. Johnny was described as an excellent technician who took the time to explain everything that needed to be done with their air conditioning system. The customer appreciated the transparency and knowing exactly what the cost would be. This level of communication and professionalism is a testament to the quality of service provided by Custom Comfort Air.
On the other hand, another customer left a 1-star review after having a technician visit their home for a quote on repairs. The customer mentioned that their A/C unit was working extra hard and taking longer to cool their home. Unfortunately, their experience with Custom Comfort Air’s technician was not satisfactory. However, it’s important to note that this is just one isolated incident and does not necessarily reflect the overall quality of service provided by the company.
Another positive review highlighted Johnny’s exceptional service during a regular maintenance call. The customer mentioned that Johnny spent two hours ensuring that their A/C system was working properly. They had been experiencing issues with their A/C cutting off, but Johnny was able to address the problem and provide a solution. This kind of dedication and attention to detail is indicative of Custom Comfort Air’s commitment to customer satisfaction.
Overall, Custom Comfort Air has a solid reputation in the HVAC industry. While they may have had a minor hiccup with one customer, their team of technicians, like Johnny, are highly skilled and dedicated to providing exceptional service. Whether it’s regular maintenance, repairs, or installations, Custom Comfort Air is a reliable choice for all heating and air conditioning needs in the Rosenberg, TX area.
