Mitchell Heating & Cooling
3.0 / 5 stars, out of 18 reviews
4805 Rogers Rd
Rolesville, NC 27571
Phone: (919) 948-3263
Review Summary
Mitchell Heating & Cooling is a heating and air conditioning company located in Rolesville, NC. With a rating of 3.0 and 18 reviews, they strive to provide quality service to their customers.
One satisfied customer shared their experience, stating that Mitchell Heating & Cooling did an excellent job. Despite calling on a Saturday during a heatwave, they were the only company able to promise a prompt response. This responsiveness and dedication to customer satisfaction is commendable.
Another customer praised Mitchell Heating & Cooling for their after-hours service. When their air conditioner suddenly stopped working, Mitchell Heating & Cooling came to the rescue. This level of dedication and willingness to go above and beyond for their customers is truly impressive.
However, one review expressed dissatisfaction with a specific issue involving an expensive HVAC unit. The customer mentioned a part called the TXV valve consistently failing, and even mentioned a class action suit related to this issue. While it is important to take this feedback into consideration, it is also worth noting that every company can have occasional challenges and it is important to understand the full context of the situation.
Overall, Mitchell Heating & Cooling has received positive feedback for their prompt and reliable service. They have shown a commitment to their customers by providing after-hours assistance and going the extra mile. It is clear that they strive to meet their customers’ needs and provide efficient heating and cooling solutions.
