D & R Service
2.0 / 5 stars, out of 9 reviews
3030 W Saint Louis St
Rapid City, SD 57702
Phone: (605) 343-6740
Review Summary
D & R Service is a heating and air conditioning (HVAC) company located at 3030 W Saint Louis St, Rapid City, SD 57702. They have received a rating of 2.0 based on their 9 reviews. Unfortunately, the majority of the reviews are negative, indicating a lack of satisfaction among customers.
One customer expressed their frustration with the service, stating that they would give less than one star if possible. They had a negative experience with a technician who charged them for an hour of service and a van fee. The customer also mentioned that the technician installed a part that they could have purchased for a much lower price, leading to further disappointment.
Another customer complained about the high cost of the house call. They reluctantly paid over $130 only to be informed by the technician that the issue could not be resolved. This experience left the customer feeling dissatisfied and questioning the value of the service they received.
One recurring issue mentioned in the reviews is the presence of unexpected charges. One customer expressed their disappointment with a surprise truck charge of $12 for a visit. They felt that the company was not being honest about this additional charge, stating that they would have never used their service if they had known about it beforehand.
Based on these negative reviews, it seems that D & R Service has a lot of room for improvement in terms of transparency, pricing, and customer satisfaction. Potential customers may want to consider these factors before deciding to use their services.
Learn More About D & R Service Here
Ebelution
5.0 / 5 stars, out of 1 reviews
3012 Crane Dr
Rapid City, SD 57703
Phone: (605) 393-9804
Review Summary
Ebelution is a heating and air conditioning company located at 3012 Crane Dr in Rapid City, SD 57703. With a perfect rating of 5.0, they have proven to provide exceptional service to their customers. Their expertise lies in the field of heating and air conditioning/HVAC systems.
One satisfied customer left a glowing review about Ebelution. They mentioned that the company was very responsive to their inquiry and was able to address their needs promptly. In fact, Ebelution was able to complete a repair and service in the same call, which saved the customer time and effort.
The reviewer also highlighted Ebelution’s professionalism. They appreciated that the company did not try to upsell any unnecessary products or services. This shows that Ebelution values their customers and focuses on providing honest and reliable solutions.
Overall, Ebelution has proven to be a trustworthy and efficient heating and air conditioning company. Their dedication to customer satisfaction is evident in their prompt and professional service. If you’re in need of HVAC services in the Rapid City area, Ebelution is definitely a company worth considering.
Learn More About Ebelution Here
James Air Heating & Air Conditioning
1.0 / 5 stars, out of 1 reviews
Rapid City, SD 57702
Phone: (605) 415-3791
Review Summary
James Air Heating & Air Conditioning is a company located in Rapid City, SD that specializes in Heating & Air Conditioning/HVAC and Air Duct Cleaning services. With a rating of 1.0 and only 1 review, it seems that their services have left a lot to be desired.
The customer who left the review had a negative experience with JamesAir. They called the company and spoke with Troy James to describe a problem with their duct work. They were promised that Troy would stop by later in the day to address the issue, but unfortunately, that never happened.
This lack of follow-through and communication is highly disappointing and unprofessional. Customers rely on HVAC companies to provide timely and effective solutions to their heating and air conditioning problems, and it seems that James Air Heating & Air Conditioning fell short in this regard.
The reviewer’s frustration is evident in their one-star rating and their mention of the missed appointment. It’s understandable that they would feel let down and frustrated by the lack of action from the company.
Overall, based on this one review, it appears that James Air Heating & Air Conditioning has some serious shortcomings in terms of customer service and reliability. Potential customers should take this into consideration before choosing to do business with them. It’s essential to find a company that values its customers and follows through on its promises.
Learn More About James Air Heating & Air Conditioning Here
Precision Mechanical
3.0 / 5 stars, out of 2 reviews
5700 S Hwy 79
Unit E3
Rapid City, SD 57702
Phone: (605) 341-7618
Review Summary
Precision Mechanical is a company specializing in Heating & Air Conditioning/HVAC and Metal Fabrication services. With a rating of 3.0, they have received mixed reviews from customers.
One satisfied customer praised Precision Mechanical for their exceptional service. They mentioned using the company for various needs such as repairs, planned maintenance, and even the installation of a humidifier. The customer found the technicians to be friendly and the prices reasonable.
However, another customer had a negative experience with Precision Mechanical. They strongly advised against using the establishment, claiming that the repairs were overpriced and not done correctly. The customer recommended seeking services elsewhere.
Located at 5700 S Hwy 79, Unit E3, Rapid City, SD 57702, Precision Mechanical can be reached at (605) 341-7618. Whether you choose to use their services or not, it’s important to consider both positive and negative reviews before making a decision.
Learn More About Precision Mechanical Here
Sears Appliance Repair
1.0 / 5 stars, out of 2 reviews
2200 N Maple Ave
Rapid City, SD 57701
Phone: (605) 609-1591
Review Summary
The Sears Appliance Repair service in Rapid City, SD has received a rating of 1.0 based on 2 reviews. The company offers a range of services including appliances repair, heating and air conditioning, and electronics repair.
One reviewer had a negative experience with Sears Appliance Repair. They scheduled a repair for their Elite refrigerator on May 19, 2019. The service technician arrived and ordered the necessary parts, but never installed them. To make matters worse, the reviewer’s service plan expired, leaving them with unresolved issues. This lack of follow-through and failure to complete the repair is certainly disappointing and reflects poorly on the company’s professionalism and commitment to customer satisfaction.
Another reviewer expressed frustration with their experience with Sears Appliance Repair. They had made four trips to the company in an attempt to get their appliance repaired, but the issue still remained unresolved. This reviewer is understandably dissatisfied with the service they received and has decided to no longer do business with Sears.
Based on these reviews, it appears that Sears Appliance Repair in Rapid City has significant issues with completing repairs and meeting customer expectations. Potential customers should consider these negative experiences before deciding to use their services. It is unfortunate to see such a low rating for a company that offers a wide range of repair services. Hopefully, Sears Appliance Repair will take these reviews as an opportunity to improve their service and regain the trust of their customers.
Learn More About Sears Appliance Repair Here
Action Mechanical
2.5 / 5 stars, out of 13 reviews
1856 Lombardy Dr
Rapid City, SD 57703
Phone: (605) 348-5212
Review Summary
Action Mechanical is a company that offers plumbing and heating & air conditioning services. With a rating of 2.5 stars and 13 reviews, it is clear that their services have left some customers unsatisfied.
One reviewer had a negative experience with their heating system checkup service. Despite the system working fine when the technicians arrived, they claimed that there were failing motors and proceeded to replace them with new ones. This raises questions about the honesty and integrity of their assessments, as it seems unnecessary to replace functioning parts.
Another customer complained about the terrible customer service they received. When they had to cancel an appointment, Action Mechanical charged them a $50.00 cancellation fee. This policy seems unreasonable and unfair, especially considering that unforeseen circumstances can arise that require appointment changes.
Furthermore, there have been complaints about overcharging and double dipping. Customers have reported being charged for mileage and the time it takes for the technicians to travel to their location. This practice raises concerns about transparency and fairness in their pricing structure.
Based on these reviews, it is evident that Action Mechanical has some significant issues to address. Customers expect honest assessments, reasonable policies, and fair pricing. It is crucial for the company to take these concerns seriously and make improvements to ensure customer satisfaction in the future.
Learn More About Action Mechanical Here
Street Heating & Sheet Metal
2.5 / 5 stars, out of 3 reviews
3303 Craig St
Rapid City, SD 57701
Phone: (605) 342-5107
Review Summary
Street Heating & Sheet Metal is a heating and air conditioning company located at 3303 Craig St, Rapid City, SD 57701. They have a rating of 2.5 stars with 3 reviews. The company specializes in HVAC services.
One of the reviewers had a negative experience with the owner, Steve. They mentioned that Steve was knowledgeable in his line of work but came across as gruff and treated clients inferiorly. As a result, they decided not to work with him on their project.
On the other hand, another reviewer had a positive experience with a service technician named “Derrick”. They described Derrick as kind, professional, efficient, knowledgeable, and patient. It seems like they were impressed with his service.
Unfortunately, the third reviewer had a negative encounter with Steve. They mentioned that Steve was rude and demeaning towards them after finding out that they had requested estimates from another business. Additionally, they felt that Steve took too long to complete their project, dragging his feet for over a week.
Based on the reviews, it seems like Street Heating & Sheet Metal has mixed reviews. It is important for potential customers to consider both positive and negative experiences before making a decision. It may be beneficial for the company to address the concerns raised by customers and improve their customer service to ensure a better overall experience.
Learn More About Street Heating & Sheet Metal Here
K & D Appliance Service
3.5 / 5 stars, out of 6 reviews
3405 Edwards St
Rapid City, SD 57703
Phone: (605) 394-9411
Review Summary
K & D Appliance Service is a reputable company that specializes in home appliance repair and heating & air conditioning/hvac services. With a rating of 3.5 stars and 6 positive reviews, they have proven to be a reliable choice for customers in Rapid City, SD.
One satisfied customer shared their experience with K & D Appliance Service, stating that they used their services to repair a recall issue on their washer and to fix their dryer. They were impressed with the prompt and efficient service provided. Even when they had an unrelated issue a few weeks later, K & D Appliance Service was able to resolve it quickly and effectively.
Another customer praised the company for their excellent service and troubleshooting skills. They had called K & D Appliance Service on two separate occasions and were impressed with how quickly they were able to schedule an appointment. The technicians did a great job in servicing their appliances, leaving them satisfied and happy with the results.
Customers also appreciate the promptness and reasonable pricing of K & D Appliance Service. One reviewer mentioned that they were able to send a technician within a couple of days, even though it wasn’t an emergency situation. The technician, Jason, was friendly and provided top-notch service.
Overall, K & D Appliance Service has proven to be a reliable and efficient choice for home appliance repair and heating & air conditioning/hvac services. Their promptness, reasonable pricing, and skilled technicians make them a go-to option for customers in the Rapid City area.
