Prior Lake Heating & Air Conditioning
4.5 / 5 stars, out of 9 reviews
16740 Welcome Ave SE
Prior Lake, MN 55372
Phone: (952) 447-8110
Review Summary
Prior Lake Heating & Air Conditioning is a highly recommended HVAC company located at 16740 Welcome Ave SE, Prior Lake, MN 55372. With a solid rating of 4.5 out of 5 stars and a total of 9 reviews, they have established themselves as a reliable and trusted provider in the industry.
One satisfied customer shared their experience when their furnace unexpectedly stopped working on a bitterly cold day with a windchill of -14. Despite the urgency and the impending weekend, the team at Prior Lake Heating & Air Conditioning promptly assessed the issue and resolved it efficiently. The customer was impressed with their quick response and the restoration of hot air. They gave the company a well-deserved 5-star rating.
Under new ownership, Prior Lake Heating & Air Conditioning continues to exceed expectations. Another customer mentioned that their son had recently installed an HVAC system and was delighted with the service. Upon receiving three quotes, Prior Lake Heating & Air Conditioning stood out by providing the most competitive pricing. The customer was extremely satisfied with their decision to choose this company and gave them a glowing 5-star review.
However, it is important to note that not all experiences have been positive. One reviewer expressed dissatisfaction with the owner and their second-in-command, stating that they both have bad attitudes and are rude. This inconsistency in customer service was disappointing for the reviewer, especially considering their positive experience with the owner during a previous service call. As a result, they left a 1-star rating for their overall experience.
Despite this isolated negative review, Prior Lake Heating & Air Conditioning has demonstrated their commitment to exceptional service and customer satisfaction. With their expertise in heating and air conditioning systems, competitive pricing, and prompt response times, they continue to be a top choice for residents in Prior Lake, MN.
Learn More About Prior Lake Heating & Air Conditioning Here
Metro Air Heating & Cooling
5.0 / 5 stars, out of 4 reviews
16980 Welcome Ave SE
Prior Lake, MN 55372
Phone: (952) 447-8124
Review Summary
Metro Air Heating & Cooling is a highly reputable HVAC company located at 16980 Welcome Ave SE in Prior Lake, MN 55372. With a perfect rating of 5.0 stars, it’s evident that their customers are extremely satisfied with the services they provide.
One satisfied customer, Mike Wiley, had a fantastic experience with Metro Air Heating & Cooling. He described the technician, who goes by the name of Mike Wiley, as pleasant, punctual, and efficient. Mike Wiley was able to fix his air conditioner in no time, leaving him extremely happy with the outcome.
Another customer who recently had an A/C check-up was also very impressed with the company. They mentioned that the technician who visited their home was friendly, knowledgeable, and polite. They also appreciated how the technician was able to explain everything in terms that even someone without a mechanical background could understand.
In addition to their excellent service, Metro Air Heating & Cooling also stands out for their responsiveness. The owner, Chris, personally came to the rescue to fix a customer’s ailing HVAC system. This act of going above and beyond left a lasting impression on the customer, and they highly recommend the company.
Overall, Metro Air Heating & Cooling is a reliable HVAC company that consistently provides top-notch service and customer care. With their expertise, professionalism, and commitment to customer satisfaction, they are the go-to choice for all heating and cooling needs in Prior Lake, MN.
