Direct Heating and Air
3.5 / 5 stars, out of 8 reviews
3336 Stamps Ln
Powell, TN 37849
Phone: (865) 242-3563
Review Summary
Direct Heating and Air is a heating and air conditioning company located at 3336 Stamps Ln in Powell, TN 37849. With a rating of 3.5 stars and 8 reviews, they specialize in providing HVAC services.
Ivan, the technician at Direct Heating and Air, is highly regarded by customers. One reviewer describes him as the nicest man you will ever meet, highlighting his professionalism. When their air conditioner failed, Ivan was able to work them in and provide a prompt installation. This reviewer gives Ivan and the company a 5-star rating.
Another reviewer also praises Ivan, emphasizing his ability to quickly respond and accurately diagnose problems. They appreciate the fair prices and great work provided by Direct Heating and Air. This positive experience resulted in a 5-star rating.
However, it’s important to note that there is a negative review from a couple of years ago. The reviewer cautions potential customers to read the comment string on a Facebook review before doing business with the company. They mention concerns of physical harassment associated with the company. This negative experience resulted in a 1-star rating.
Overall, Direct Heating and Air seems to have a strong reputation, with the majority of reviewers praising Ivan’s professionalism and the quality of work provided. It’s essential for potential customers to consider all reviews and make an informed decision based on their individual needs and preferences. If you’re in need of HVAC services in Powell, TN, it may be worth reaching out to Direct Heating and Air for further information and clarification regarding the negative review.
Learn More About Direct Heating and Air Here
Maintenance One
1.0 / 5 stars, out of 3 reviews
Powell, TN 37849
Phone: (865) 705-1044
Review Summary
Based on the reviews, Maintenance One has received a rating of 1.0. The reviewers have expressed dissatisfaction with the company’s integrity, communication, and professionalism.
In one instance, a reviewer mentioned that a technician from Maintenance One visited their cabin, but there were issues with communication. The reviewer questioned the integrity of the company.
Another reviewer mentioned that Maintenance One was contracted by their home warranty company, but they experienced negligence, laziness, and poor communication from the company. Maintenance One failed to show up for appointments without any notification.
A third reviewer stated that Maintenance One was the HVAC contractor chosen by their home warranty company for a heat pump repair. The reviewer had to file a claim with the home warranty because of issues with the repair process.
Overall, the reviews indicate a lack of professionalism and reliability from Maintenance One. The company’s performance has been disappointing, and the reviewers have had negative experiences with their services.
Learn More About Maintenance One Here
Hometown Air
5.0 / 5 stars, out of 3 reviews
7825 Old Clinton Pike
Powell, TN 37849
Phone: (865) 938-6338
Review Summary
Hometown Air is a top-notch company that specializes in appliances repair and heating & air conditioning services. With a perfect rating of 5.0, it’s clear that their customers are extremely satisfied with their work. Located at 7825 Old Clinton Pike in Powell, TN, Hometown Air is conveniently situated to serve the local community.
The team at Hometown Air is known for their prompt and efficient service. One customer had their AC break down on a Monday night, and JD, the owner, personally came out first thing Tuesday morning to fix the issue. The repair was done quickly and at a reasonable price, leaving the customer more than satisfied.
Another customer had the misfortune of their air conditioning unit failing on the 4th of July weekend. However, JD came to the rescue and had the problem identified and fixed in less than an hour. This quick response and efficient service were greatly appreciated, especially during a holiday weekend.
Customers have also praised Hometown Air for their responsiveness during emergencies. On a scorching hot day, their air conditioning stopped working, and Hometown Air arrived within 90 minutes to fix the issue. The technicians were knowledgeable and skilled, ensuring a speedy resolution to the problem.
Overall, Hometown Air is a reliable and trustworthy company that provides exceptional service to its customers. Their expertise in appliances repair and HVAC services, combined with their prompt response times and fair pricing, make them a go-to choice for anyone in need. Whether it’s a minor repair or a major issue, Hometown Air is the team to call.
