Johnson Mechanical
3.5 / 5 stars, out of 3 reviews
2601 Portage Rd
Portage, WI 53901
Phone: (608) 742-4328
Review Summary
Johnson Mechanical is a reputable company that specializes in Heating & Air Conditioning/HVAC services. With a rating of 3.5, they have garnered positive reviews from their satisfied customers.
One customer shared their experience of encountering an issue with their furnace. When they fired it up for the first time of the year, it suddenly stopped working. In need of urgent assistance, the customer reached out to Johnson Mechanical for help. The company promptly responded to the customer’s distress call and efficiently resolved the problem. The customer expressed their gratitude and gave Johnson Mechanical a well-deserved 5-star rating.
Another customer had their geothermal system diagnosed and repaired by Johnson Mechanical. The customer mentioned that the original installer of their system was no longer providing support to their customers. However, Johnson Mechanical stepped in and successfully addressed the issue. The customer appreciated the professionalism and expertise demonstrated by the company, giving them another 5-star rating.
However, one customer had a negative experience with Johnson Mechanical. They had a new furnace installed in their house five years ago. Every year, when they switched from air conditioning to heat, the furnace would encounter problems. This recurring issue caused frustration and dissatisfaction for the customer, resulting in a 1-star rating.
Overall, Johnson Mechanical has proven to be a reliable HVAC company, providing efficient solutions to their customers’ heating and air conditioning needs. While they have received mostly positive reviews, it is important to address and resolve any recurring issues to ensure complete customer satisfaction.
