Frederickson Electric
4.5 / 5 stars, out of 9 reviews
402 Glen Cove Rd
Port Townsend, WA 98368
Phone: (360) 385-1395
Review Summary
Frederickson Electric is a reputable company that specializes in electrical services, solar installation, and heating & air conditioning. With a solid rating of 4.5 stars and a total of 9 reviews, they have established themselves as a reliable choice for customers in Port Townsend, WA.
One customer had a negative experience and left a 1-star review, expressing their dissatisfaction with the company. They claimed that Frederickson Electric discriminates and deletes non-5 star reviews on various platforms, including Facebook. It’s important for companies to address such concerns and ensure fair treatment for all customers.
On the other hand, the majority of the reviews are positive and highlight the professionalism and efficiency of Frederickson Electric. One customer commended them for installing an EV charger in a timely fashion, handling all the necessary paperwork, and keeping them informed about available tax breaks. This demonstrates the company’s commitment to delivering high-quality service and assisting customers with the necessary information.
Another customer called to have an EV charger installed and was initially given a few weeks’ wait time. However, Frederickson Electric went above and beyond to accommodate them earlier by squeezing them in due to a cancellation. The prompt response and dedication to customer satisfaction are evident in this example.
Overall, despite the negative review, Frederickson Electric has generally received positive feedback for their work. It’s essential for the company to address the concerns raised by the dissatisfied customer and ensure transparency in their review management process. By continuing to provide reliable and efficient services, they can maintain their reputation as a trusted electrical service provider in Port Townsend, WA.
