Remaintex
1.0 / 5 stars, out of 1 reviews
Port Acres, TX 77640
Phone: (786) 857-0017
Review Summary
Remaintex, located in Port Acres, TX 77640, specializes in Heating & Air Conditioning/HVAC services. However, based on a review from a customer, it seems that their service quality leaves much to be desired.
The reviewer had a negative experience with a service technician named Roberto Sarmiento. According to the reviewer, Roberto provided a quote and collected payment promptly. However, after receiving the money, he became unresponsive and gave the customer the run-around.
This kind of behavior is highly unprofessional and unacceptable. Customers rely on service providers to deliver reliable and efficient services, especially when it comes to essential systems like heating and air conditioning. Unfortunately, Remaintex failed to meet these expectations in this particular case.
It is crucial for businesses in the HVAC industry to prioritize customer satisfaction and maintain clear lines of communication. Customers should feel confident that their concerns will be addressed promptly and professionally. Unfortunately, based on this review, it appears that Remaintex and Roberto Sarmiento fell short in this regard.
If you are in need of HVAC services in the Port Acres area, it is advisable to explore other options that prioritize customer satisfaction and demonstrate a commitment to delivering high-quality service. Look for providers with a proven track record of positive reviews and reliable customer support.
Overall, based on this review, it is evident that Remaintex and Roberto Sarmiento did not deliver the level of service that the customer expected and deserved. It is important for businesses in the HVAC industry to continually strive for excellence in order to build trust and maintain a positive reputation among their customers.
Learn More About Remaintex Here
T J Morgan
1.0 / 5 stars, out of 13 reviews
4260 Sheppard Ave
Port Arthur, TX 77642
Phone: (409) 962-1263
Review Summary
T J Morgan recently had a very disappointing experience with a heating and air conditioning repair company located at 4260 Sheppard Ave in Port Arthur, TX. With a rating of 1.0 and a total of 13 reviews, it’s clear that this business has not been meeting the expectations of its customers.
One reviewer, who gave a rating of 3, expressed their frustration with the company after the death of their previous repairman. They found it difficult to choose a new repairman from this business, and it seems that the company has not been able to provide the same level of service as their previous technician.
Another reviewer, who gave a rating of 1, had a very negative experience with the company’s service. They mentioned that their AC stopped working in their home for over 2 months, and this same company was sent out by AHS (American Home Shield) over 4 times. Despite multiple visits, the issue was not resolved, and the reviewer mentioned that the company only made temporary fixes such as changing the capacitor and removing coolant.
Furthermore, another reviewer mentioned that when they tried to leave a message for the manager, they were told that it was not possible and to call back when the manager was in the office. This lack of communication and accessibility is certainly not a good sign for a service-oriented business.
Overall, based on the reviews received, it seems that T J Morgan had a highly unsatisfactory experience with this heating and air conditioning repair company. It is clear that the company needs to improve their service quality, communication, and overall customer experience in order to regain the trust of their customers.
Learn More About T J Morgan Here
Sears Appliance Repair
1.0 / 5 stars, out of 1 reviews
3100 Highway 365
Port Arthur, TX 77642
Phone: (409) 299-8506
Review Summary
Based on a review from a customer, Sears Appliance Repair received a rating of 1.0 out of 5. The customer had a negative experience with the company and expressed their dissatisfaction in their review.
In the review, the customer mentioned that after the repair, their washer continued to leak water all over their washroom. This caused frustration for the customer, prompting them to reach out to the repair technician. However, instead of addressing the issue, the technician became upset and hung up on the customer.
This experience left the customer dissatisfied and disappointed with the service provided by Sears Appliance Repair. They expressed their frustration in their review and stated that they would never use the company’s repair services again.
Based on this review, it seems that Sears Appliance Repair did not meet the customer’s expectations in terms of the quality of their repair work as well as their customer service. This negative experience highlights the importance of reliable and professional service in the appliance repair industry.
