Popejoy Plumbing, Heating, Electric and Geothermal
1.0 / 5 stars, out of 1 reviews
305 Historic Us 66
Pontiac, IL 61764
Phone: (815) 692-4471
Review Summary
Popejoy Plumbing, Heating, Electric and Geothermal is a company that offers services in heating and air conditioning, electricians, and plumbing. However, based on the review received, it seems that the company did not live up to the expectations of the customer.
The customer mentioned that the company sent three separate technicians to the site, and each time it was a different technician. This inconsistency in personnel should have been a red flag for the customer from the start. It is important for a company to have knowledgeable and consistent technicians who can provide reliable and efficient service.
The first technician that was sent to the site was described as clueless. This is definitely not the kind of expertise that a customer expects when hiring a professional service. A lack of knowledge and experience can lead to mistakes and unsatisfactory results.
The second technician was able to complete the task, but it’s unclear whether the customer was fully satisfied with the outcome. The review does not provide details about the quality of the work or any other specific issues that may have arisen. However, the fact that the customer mentioned the need for multiple visits and different technicians suggests that the experience was far from ideal.
Overall, based on this review, it appears that Popejoy Plumbing, Heating, Electric and Geothermal did not meet the customer’s expectations. The inconsistency in personnel and lack of expertise exhibited by the technicians are concerning factors that should be addressed by the company. Potential customers may want to consider these aspects when deciding whether to hire their services.
Learn More About Popejoy Plumbing, Heating, Electric and Geothermal Here
Smith’s Plumbing, Heating and Air Conditioning
5.0 / 5 stars, out of 1 reviews
822 E Howard St
Pontiac, IL 61764
Phone: (815) 844-7868
Review Summary
Smith’s Plumbing, Heating and Air Conditioning is a trusted provider of plumbing and heating & air conditioning services in Pontiac, IL. With a perfect rating of 5.0, they have built a strong reputation for their exceptional service and customer satisfaction.
One satisfied customer recently shared their experience with Smith’s Plumbing, Heating and Air Conditioning. They had a central unit that stopped working while they were at work. In need of immediate assistance, they called Smith’s at 8am. To their delight, the team arrived within the hour, ready to diagnose and fix the problem.
The customer expressed their gratitude to Dan and the entire team for their prompt response and efficient service. The problem was identified and resolved immediately, ensuring that the customer’s central unit was up and running again in no time.
With their quick response time, expertise, and dedication to customer satisfaction, Smith’s Plumbing, Heating and Air Conditioning has proven to be a reliable choice for all plumbing and HVAC needs in Pontiac, IL. If you find yourself in need of professional plumbing or HVAC services, don’t hesitate to reach out to Smith’s Plumbing, Heating and Air Conditioning. Their team is ready to assist you with top-notch service and expertise.
Learn More About Smith’s Plumbing, Heating and Air Conditioning Here
