Bert’s Heating and A/C Repair
1.0 / 5 stars, out of 1 reviews
Pollocksville, NC 28573
Phone: (252) 671-6498
Review Summary
Bert’s Heating and A/C Repair received a rating of 1.0 based on a single review. The reviewer, an elderly lady, expressed dissatisfaction with the service she received from this company. According to the reviewer, she was charged over $400 for an A/C service, but just two days later, the unit completely stopped working.
When the lady reached out to Bert’s Heating and A/C Repair for assistance, she was met with an unhelpful response. The company informed her that they do not work on Saturdays, leaving her without a functioning A/C unit and no immediate solution to her problem.
This experience highlights a lack of professionalism and customer care from Bert’s Heating and A/C Repair. Charging a significant amount for a service that resulted in the immediate failure of the unit is not only frustrating but also raises concerns about the quality of their work.
Additionally, the company’s refusal to address the issue promptly, especially given the urgency of the situation, further reflects their disregard for customer satisfaction and their unwillingness to take responsibility for their work.
Based on this review, it is clear that Bert’s Heating and A/C Repair failed to meet the expectations of this particular customer. The negative experience described raises doubts about the company’s competence and reliability in providing HVAC services. Potential customers should approach this company with caution and consider alternative options for their heating and air conditioning needs.
