E.J. Thompson & Son
1.0 / 5 stars, out of 5 reviews
1234 Charleston Rd
Poca, WV 25159
Phone: (304) 396-6313
Review Summary
E.J. Thompson & Son has received a rating of 1.0 based on their customer reviews. The company specializes in plumbing, heating & air conditioning/HVAC, and water heater installation/repair services. Located at 1234 Charleston Rd, Poca, WV 25159, their contact number is (304) 396-6313.
One customer expressed their dissatisfaction with the service provided by E.J. Thompson & Son. They mentioned that the company sent a laborer to fix their heat pump, but ended up charging over $1000 because the laborer shorted out a circuit board. The customer had to hire another company to fix the damage caused by E.J. Thompson & Son’s laborer.
Another reviewer claimed that E.J. Thompson & Son lied about a load calculation and used excessive amounts of flex. They stated that their heater was oversized by 200 percent, and even during the winter months, they could still see their breath. This indicates a lack of professionalism and competence in the work performed.
In January 2022, a customer called E.J. Thompson & Son for an estimate on a simple back-flow valve installation. Although the company promptly provided an estimate, the customer found it to be exorbitant. It seems that E.J. Thompson & Son may have overcharged for their services, causing the customer to question the fairness of their pricing.
Based on the negative experiences shared by these customers, it is evident that E.J. Thompson & Son has not met their expectations in terms of quality of work, pricing, and customer satisfaction. These reviews highlight the need for improvement in the company’s services and overall professionalism.
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Montani Mechanical Group
2.5 / 5 stars, out of 3 reviews
132 Harris Dr
Poca, WV 25159
Phone: (304) 470-4701
Review Summary
Montani Mechanical Group is a company that specializes in Heating & Air Conditioning/HVAC, Plumbing, and Electricians services. With a rating of 2.5, they have received mixed reviews from their customers.
One customer had a positive experience with Montani Mechanical Group, praising their prompt response and impressive service. Although the repairs were not yet finished due to the need for ordered parts, the customer was satisfied with the level of professionalism from the company.
However, another customer had a negative experience and felt that the company was overcharging. They mentioned that they had used Montani Mechanical Group before for minor repairs and were content with the $79 service fee. However, on this occasion, they felt that the company was terrible and expressed their disappointment.
Another customer complained about poor customer service and communication from the company. They mentioned that they understood that the technician had other issues to deal with, but they felt that the company’s lack of communication and understanding was unacceptable.
Overall, Montani Mechanical Group has received mixed reviews, with some customers having positive experiences and others expressing dissatisfaction with their services. It is important for potential customers to consider these reviews and make an informed decision based on their own needs and expectations.
