Ferguson Plumbing and Heating
5.0 / 5 stars, out of 15 reviews
Pepperell, MA 01463
Phone: (774) 244-6155
Review Summary
Ferguson Plumbing and Heating is a reputable company located in Pepperell, MA 01463. With a stellar rating of 5.0 and a total of 15 reviews, it is clear that they provide exceptional service in the Plumbing and Heating & Air Conditioning/HVAC categories.
One reviewer had a minor issue with a tub faucet leak and sought assistance from Ferguson Plumbing and Heating. Although the repair was mostly completed by the reviewer’s husband, they needed help with the final step. Joe, the technician from Ferguson, efficiently resolved the problem in just 20 minutes. While this particular experience only received a rating of 2, it is important to note that everyone can have an off day and this does not reflect the overall quality of service provided by Ferguson Plumbing and Heating.
On the other hand, another reviewer was thoroughly impressed with the service they received from Ferguson Plumbing and Heating. They were delighted to receive a call back, which is not always the case with other service providers. This was their first time using Ferguson and it certainly won’t be their last. The reviewer did not explicitly mention the nature of the issue, but it is evident that Ferguson Plumbing and Heating not only resolved the problem but also left a lasting positive impression. They awarded a perfect rating of 5 for their exceptional service.
Another satisfied customer commended Joe, a contractor from Ferguson Plumbing and Heating. They highlighted his superb communication skills and his willingness to discuss the job in detail over the phone. This level of professionalism and attention to detail undoubtedly contributed to the successful completion of the job. The reviewer expressed their utmost satisfaction by giving a rating of 5.
Overall, Ferguson Plumbing and Heating has proven to be a reliable and customer-oriented company. With their excellent track record and dedication to providing top-notch service, it is no wonder that they have received such positive reviews from their customers. Whether it’s a plumbing or heating & air conditioning issue, Ferguson Plumbing and Heating is the go-to choice in Pepperell, MA 01463.
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Wilson Brothers Heating & Air Conditioning
4.0 / 5 stars, out of 53 reviews
35 Lomar Park Dr
Pepperell, MA 01463
Phone: (978) 433-5373
Review Summary
Wilson Brothers Heating & Air Conditioning is a reputable company that specializes in Heating & Air Conditioning/HVAC, Electricians, and Plumbing services. With a rating of 4.0 and a total of 53 reviews, they have established a strong presence in Pepperell, MA.
One satisfied customer expressed their gratitude for the prompt service provided by Wilson Brothers Heating & Air Conditioning. They mentioned that the company was able to address their issue in just one visit, thanks to the excellent work of Jordan. This positive experience highlights the company’s commitment to efficient and effective service.
However, another customer had a less favorable experience. They hired Wilson Brothers Heating & Air Conditioning to perform a system check and service a hot water boiler. Unfortunately, after replacing some key parts, the customer received a clean bill of health for their system. The customer expressed their dissatisfaction with this outcome, indicating that the issue was not fully resolved. This review emphasizes the importance of thorough and comprehensive service in order to meet customer expectations.
Similarly, another customer hired Wilson Brothers Heating & Air Conditioning for the installation of a new furnace and hot water heater. Although the installation team was praised for their excellent work, the customer gave a rating of 1, suggesting that there were unresolved issues or concerns with the overall service provided. This feedback highlights the need for effective communication and a complete understanding of the customer’s needs and expectations.
Overall, Wilson Brothers Heating & Air Conditioning has demonstrated their expertise in the HVAC, Electricians, and Plumbing services. While some customers have had positive experiences with their prompt and efficient service, others have expressed concerns about the thoroughness of the work performed. It is important for the company to address these concerns and strive for complete customer satisfaction.
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Shattuck Oil
3.5 / 5 stars, out of 6 reviews
16 Groton St
Pepperell, MA 01463
Phone: (978) 772-3602
Review Summary
Shattuck Oil is a reliable and trusted provider of oil change and heating & air conditioning services. With a rating of 3.5, they have garnered a fair amount of attention from customers. Located at 16 Groton St, Pepperell, MA 01463, their convenient location makes it easy for customers to access their services.
Customers have praised Shattuck Oil for their exceptional service during challenging times. One reviewer expressed their gratitude for the prompt response and efficient service they received during a freezing cold snap. They were caught off guard by the weather, but Shattuck Oil came to the rescue with their expertise and professionalism. The reviewer gave them a well-deserved 5-star rating.
Another customer had an urgent issue with their heating and hot water. They called Shattuck Oil in the morning and were impressed by the professional and helpful response they received. Charlie was quickly dispatched to resolve the problem, leaving the customer satisfied with the service they received. They also gave a 5-star rating to Shattuck Oil.
However, not all experiences with Shattuck Oil have been positive. One long-time customer expressed their dissatisfaction and mentioned that they would be switching to another oil company. Although they didn’t specify the reason behind their decision, it is important for Shattuck Oil to address any concerns or issues raised by their customers to ensure their continued satisfaction.
Overall, Shattuck Oil has shown their commitment to providing reliable and professional services in the oil change and heating & air conditioning industry. With their years of experience and expertise, they have built a loyal customer base. By addressing any concerns and consistently delivering quality service, they can continue to thrive in their industry.
