Brumwell’s Instant Heating & Air Conditioning
5.0 / 5 stars, out of 2 reviews
3915 Mountain Rd
Pasadena, MD 21122
Phone: (410) 360-0002
Review Summary
Brumwell’s Instant Heating & Air Conditioning is a highly reputable HVAC and Home Energy Auditors company located at 3915 Mountain Rd, Pasadena, MD 21122. With a perfect rating of 5.0 stars and a total of 2 reviews, it’s clear that their customers are extremely satisfied with their services.
One reviewer mentioned that Glen, the technician, is not only knowledgeable but also reasonable about his pricing. It’s evident that he takes pride in his work and goes above and beyond to ensure that the customer’s home remains clean throughout the service. This level of professionalism and attention to detail is truly commendable.
In another review, the customer expressed their gratitude for the excellent service provided by Brumwell’s. When their in-laws lost heat on a chilly night, Glenn acted swiftly and had their heat up and running on the same day. This quick response and dedication to customer satisfaction truly sets Brumwell’s apart from the competition.
Overall, Brumwell’s Instant Heating & Air Conditioning is a top-notch company that not only provides exceptional HVAC and Home Energy Auditors services but also prioritizes customer satisfaction. Their knowledgeable technicians, reasonable pricing, and prompt response time make them a highly recommended choice for all heating and air conditioning needs in the Pasadena, MD area.
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Smith & Company HVAC
4.5 / 5 stars, out of 13 reviews
2406 Mountain Rd
Pasadena, MD 21122
Phone: (410) 972-9343
Review Summary
Smith & Company HVAC is a reputable heating and air conditioning company located at 2406 Mountain Rd in Pasadena, MD. With a rating of 4.5 stars and a total of 13 reviews, they have established themselves as a reliable and trustworthy service provider in the HVAC industry.
One satisfied customer recently shared their positive experience with Smith & Company HVAC. They had purchased a Fannie Mae house and discovered that their furnace was not producing any heat. Smith & Company promptly responded to their call for help and resolved the issue by performing some minor cleaning on the unit. The customer was impressed with the efficiency and effectiveness of the service, giving Smith & Company a well-deserved 5-star rating.
However, not all experiences with Smith & Company have been as positive. One disappointed customer expressed their frustration with the company’s scheduling system. They found it inconvenient that they were given a 6-hour window for the technician’s arrival. Furthermore, the dispatch system provided inaccurate information about the estimated arrival time, leading to a waste of time for the customer. This negative experience resulted in a 1-star rating for Smith & Company.
Another customer, who was a policyholder with American HOMESHIELD, had a negative encounter with Smith & Company. They had requested a repair for their 2-year-old central air system, and Smith & Company promptly dispatched a technician. However, after only 20 minutes of inspection, the technician was unable to fix the issue. This disappointing outcome led to a 1-star rating for Smith & Company’s service.
Overall, Smith & Company HVAC has received mixed reviews from customers. While some have praised their prompt response and effective solutions, others have expressed dissatisfaction with their scheduling system and the outcome of certain repairs. It is important for potential customers to consider these different experiences when making a decision about whether to engage Smith & Company for their HVAC needs.
