Dale and Lees Service
2.5 / 5 stars, out of 10 reviews
105 E 3rd St
Owasso, OK 74055
Phone: (918) 836-3089
Review Summary
Dale and Lee’s Service has received mixed reviews from customers. With a rating of 2.5 stars out of 5, it is clear that some customers have had negative experiences with the company.
One customer expressed their frustration after being rear-ended by one of the company’s employees. The employee allegedly told the customer to drive off and assured them that he would take care of the situation. This incident reflects poorly on the company’s professionalism and raises concerns about the behavior of their employees.
Another customer was dissatisfied with the service they received when they had a leaky shower faucet and an outside frost-proof faucet that needed repair. The customer mentioned that the technician had to go back to the shop to get parts for the repair, indicating a lack of preparedness and efficiency on the part of the company.
Furthermore, a customer expressed disappointment in the service and pricing they received. They discovered that they had been overcharged for the services provided and were unable to get a call back from the service manager to address the issue. This lack of responsiveness and transparency is concerning and can leave customers feeling frustrated and taken advantage of.
While these negative reviews highlight some concerning aspects of Dale and Lee’s Service, it is important to note that these experiences represent only a fraction of their customer base. It is possible that other customers have had positive experiences with the company’s heating, air conditioning, plumbing, and water heater installation/repair services.
It is recommended that potential customers thoroughly research and consider other customer reviews and experiences before deciding to engage the services of Dale and Lee’s Service. Additionally, it may be beneficial for the company to address and rectify the issues raised in these negative reviews to improve their overall reputation and customer satisfaction.
Learn More About Dale and Lees Service Here
Torch Service Company
3.5 / 5 stars, out of 7 reviews
107 W 4th Ave
Owasso, OK 74055
Phone: (918) 358-6724
Review Summary
Torch Service Company is a plumbing and HVAC company located in Owasso, OK. With a rating of 3.5 stars and 7 reviews, they offer a range of services including plumbing, water heater installation/repair, and heating & air conditioning/HVAC.
One satisfied customer had an issue with their air conditioning unit not turning on and keeping temperature. They called Torch based on positive reviews from other sites. The technician was able to promptly address the problem, earning the company a 5-star rating.
However, another customer had a negative experience when they had Torch replace the valves under their bathroom sink. Although the work was done quickly, it was noted that the lines were not properly hooked up to the faucet. This resulted in a lower rating of 1 star.
On the other hand, a different customer had a leak in their upstairs shower that was causing damage to their ceiling. Torch responded promptly to their call/text and sent technicians to fix the issue. The quick and efficient service resulted in a 5-star rating.
Overall, Torch Service Company has received a mix of positive and negative reviews. While they have demonstrated expertise in resolving issues promptly, there have been instances where the quality of work fell short. It is important for potential customers to consider these factors when choosing a plumbing and HVAC service provider.
Learn More About Torch Service Company Here
AB Service Company
3.5 / 5 stars, out of 2 reviews
312 N Birch St
Owasso, OK 74055
Phone: (918) 831-2990
Review Summary
AB Service Company is a reputable company that specializes in various services, including Heating & Air Conditioning/HVAC, Appliances & Repair, and Appliances. With a rating of 3.5 and two reviews, they have established themselves as a reliable option for customers in Owasso, OK.
One satisfied customer shared their positive experience with AB Service Company. They had an issue with their outside unit not shutting off while the inside unit was working fine. After reaching out to Allan, the customer received prompt assistance. Allan suggested giving the unit a gentle tap on the top to see if it would shut off, and it did. This quick and effective solution highlights the expertise and helpfulness of AB Service Company.
There was another customer who had two experiences with AB Service Company. They described their first interaction as fair, as there was a blown capacitor in their mother’s house. Although the repair was completed, it seems that the overall experience may not have met their expectations.
Despite this mixed review, AB Service Company’s commitment to addressing and resolving customer issues is evident. With their range of services and dedication to customer satisfaction, AB Service Company remains a reliable choice for HVAC, appliance repair, and appliance needs in Owasso, OK.
