Larry’s Heating & Air Conditioning
4.5 / 5 stars, out of 7 reviews
Ooltewah, TN 37363
Phone: (423) 855-8694
Review Summary
Larry’s Heating & Air Conditioning is a reputable HVAC company based in Ooltewah, TN. With a rating of 4.5 out of 5 stars, they have built a strong reputation for their excellent service in the heating and air conditioning industry.
One satisfied customer shared their experience of encountering a heating system issue right before leaving town for five days. Despite the urgency of the situation, Larry’s Heating & Air Conditioning promptly responded and resolved the problem. The customer praised the company for their quick and efficient service, giving them a well-deserved 5-star rating.
However, not all experiences with Larry’s Heating & Air Conditioning have been positive. One disappointed customer expressed their frustration about waiting for three days without any response from the company regarding a scheduled AC repair. They gave a rating of 1 star, expressing their dissatisfaction with the lack of communication.
On the other hand, another customer had a completely different experience. They had trouble with their AC and decided to reach out to Larry’s Heating & Air Conditioning based on the positive reviews they had read. To their delight, the technician, David, promptly returned their call and took the initiative to address their AC issue. This customer also gave a 5-star rating, highlighting the technician’s efforts to provide a satisfactory resolution.
Overall, Larry’s Heating & Air Conditioning has received positive feedback for their prompt and reliable service. However, it is important to note that there have been instances where communication and response time could be improved. With a total of 7 reviews, it is evident that Larry’s Heating & Air Conditioning has been serving the community for a decent amount of time, leaving a positive impact on their customers.
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Dale’s Heating & Air
3.0 / 5 stars, out of 11 reviews
10404 Lee Hwy
Ooltewah, TN 37363
Phone: (423) 509-8787
Review Summary
Dale’s Heating & Air is a heating and air conditioning company located at 10404 Lee Hwy in Ooltewah, TN 37363. They specialize in HVAC services and have a rating of 3.0 based on 11 reviews.
One reviewer mentioned that they have been using Dale’s as their repair company for 8 years, but they feel that the company has changed for the worst. They specifically mentioned that both receptionists are absolutely rude and that they would give them a negative rating if they could. This negative feedback suggests that there may be some issues with the customer service at Dale’s.
On the other hand, another reviewer had a positive experience with Dale’s. They mentioned that a friendly associate came on time, was respectful, and answered all their questions. They were satisfied with the service they received. This positive feedback indicates that there are also instances where customers have a good experience with Dale’s.
Another reviewer expressed their satisfaction with Dale’s by giving them a five-star rating. They were impressed with the added focus that Derrick and the team put into quality, craftsmanship, and customer service. This positive feedback highlights the company’s commitment to providing excellent service.
Based on these reviews, it seems that Dale’s Heating & Air has mixed reviews. While some customers have had negative experiences with the receptionists, others have had positive experiences with the service provided by the associates. It is important for Dale’s to address any customer service issues and strive to consistently provide quality service to ensure customer satisfaction.
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American Air HVAC
5.0 / 5 stars, out of 8 reviews
8121 Ooltewah Georgetown Rd
Ste 106
Ooltewah, TN 37363
Phone: (423) 238-6848
Review Summary
American Air HVAC is a highly recommended heating and air conditioning company located in Ooltewah, TN. With a perfect rating of 5.0 and 8 positive reviews, they have proven to be a reliable and trustworthy service provider in their field.
One reviewer expressed their utmost satisfaction with the company, stating that they couldn’t say enough great things about them. When their HVAC unit broke down during the scorching summer, American Air HVAC quickly came to the rescue and resolved the issue. The customer was particularly impressed with their prompt response and efficient service.
Another customer praised the company for their quick response time. When they called on a Tuesday morning, American Air HVAC had a technician at their doorstep by 1 pm. Despite some confusion about warranty coverage, the company handled the situation professionally and ensured that the customer’s 2-year-old AC was taken care of.
American Air HVAC not only excels in HVAC services but also goes above and beyond to cater to other needs. One reviewer mentioned that the company provided a quote for an air conditioning unit and also addressed their water heater issues. The customer appreciated the versatility of the company and the fact that they were able to tackle multiple tasks in just two days.
With their convenient location on 8121 Ooltewah Georgetown Rd, Ste 106, Ooltewah, TN 37363, American Air HVAC is easily accessible. Customers can reach out to them at (423) 238-6848 to schedule an appointment or inquire about their services. The company’s dedication to customer satisfaction and their expertise in the HVAC industry make them a top choice for heating and air conditioning needs in the Ooltewah area.
