Cook’s Comfort Systems
4.0 / 5 stars, out of 5 reviews
110 Union Valley Rd
Oak Ridge, TN 37830
Phone: (865) 248-5001
Review Summary
Cook’s Comfort Systems is a heating and air conditioning company located at 110 Union Valley Rd, Oak Ridge, TN 37830. They specialize in HVAC services and have received an average rating of 4.0 stars based on 5 reviews.
One reviewer had a positive experience with Cook’s Comfort Systems when they had a new heat pump installed. The reviewer mentioned that the technicians did a great job and even left the heat pump running after the installation. They were satisfied with the work done by Cook’s Comfort Systems.
Another customer had an urgent issue with their HVAC system and contacted Cook’s Comfort Systems for help. They had accidentally messed up their system while trying to install a thermostat on a Sunday night. Despite the inconvenience, Cook’s Comfort Systems responded promptly and resolved the problem on Monday. The customer was relieved that their system was fixed quickly.
However, not all reviews were positive. One customer had a negative experience with Cook’s Comfort Systems. They originally called the company to purchase a Trane unit to replace an old one in their house. However, they felt pressured into buying a Carrier unit instead. This customer was disappointed with the sales approach and did not have a favorable opinion of Cook’s Comfort Systems.
Overall, Cook’s Comfort Systems has a good reputation for their HVAC services, with positive reviews highlighting their quality work and prompt response to urgent issues. However, it is important for potential customers to be aware of the possibility of sales pressure when considering purchasing new units.
