LK Heating & Cooling
3.5 / 5 stars, out of 3 reviews
4891 Dover Center Rd
North Olmsted, OH 44070
Phone: (440) 777-2163
Review Summary
LK Heating & Cooling is a reputable HVAC company located in North Olmsted, OH. With a rating of 3.5 stars, they have garnered a positive reputation within the community. Specializing in heating and air conditioning services, LK Heating & Cooling has been serving satisfied customers for over 25 years.
One customer had a great experience with LK Heating & Cooling, stating that they finally found an honest, experienced, and fair-priced HVAC company. The customer was pleased with the professionalism and courtesy of the employees. The company promptly responded to their request and successfully replaced a few components. The customer gave them a well-deserved 5-star rating.
On the other hand, another customer had a negative experience with the company. They had to wait over seven days for an appointment to fix their AC. Despite seeing LK Heating & Cooling trucks around, this was their first time using the company’s services. Unfortunately, they were disappointed with the lengthy wait time and gave a 1-star rating.
However, it’s important to note that the majority of customers have been satisfied with LK Heating & Cooling’s services. One loyal customer has been relying on their expertise for over 25 years. In 2018, the customer had a new Trane air conditioner and gas furnace installed by the company, and they continue to be satisfied with the results. They gave LK Heating & Cooling a 5-star rating.
If you’re in need of HVAC services in the North Olmsted area, LK Heating & Cooling is worth considering. While they may have had a few hiccups, their overall positive reputation and long-standing customer relationships speak volumes about their commitment to quality service.
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Sears Appliance Repair
1.0 / 5 stars, out of 1 reviews
26662 Brookpark Road Ext
North Olmsted, OH 44070
Phone: (440) 614-0444
Review Summary
Based on the review data, Sears Appliance Repair in North Olmsted, OH has received a rating of 1.0. The reviewer had a negative experience with the company, citing issues with reliability, poor communication, and very poor customer service.
The reviewer mentioned that it took several appointments and several phone calls before a technician actually showed up. This indicates a lack of punctuality and a failure to effectively communicate with customers. Reliability is crucial in the appliance repair industry, and this negative experience reflects poorly on Sears Appliance Repair.
Customer service is another area where Sears Appliance Repair seems to be lacking. The reviewer described the customer service as very poor, suggesting that they did not receive the assistance or support they needed throughout the repair process. Excellent customer service is essential in building trust and maintaining a positive reputation.
Overall, based on this review, it appears that Sears Appliance Repair in North Olmsted, OH falls short in terms of reliability, communication, and customer service. Potential customers may want to consider these factors before choosing this company for their appliance repair needs.
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Balanced Air Heating & Cooling
5.0 / 5 stars, out of 2 reviews
North Olmsted, OH 44070
Phone: (216) 535-8008
Review Summary
Balanced Air Heating & Cooling is a highly recommended HVAC and water heater installation/repair company located in North Olmsted, OH 44070. With a perfect 5.0 rating, they have proven themselves to be a reliable and trustworthy service provider in the area.
One satisfied customer shared their experience with Jeremy, a technician from Balanced Air Heating & Cooling. They had a furnace issue and called Jeremy at 4:00 in the afternoon. Despite the late notice, Jeremy promptly responded and offered to come by at his earliest convenience. This level of dedication and willingness to accommodate the customer’s needs is commendable. The customer gave a well-deserved 5-star rating to this prompt and efficient service.
Another customer had a water issue in their basement caused by their HVAC system. They were told by several contractors that the entire system needed to be replaced, with estimates ranging from $6,500. However, when they contacted Balanced Air Heating & Cooling, they received a different and more positive solution. The company was able to address the problem without the need for a costly replacement, saving the customer a significant amount of money. The customer expressed their satisfaction with a 5-star rating for this honest and cost-effective service.
Overall, Balanced Air Heating & Cooling has proven to be a reliable and trustworthy company in the HVAC and water heater installation/repair industry. Their prompt and efficient service, combined with their honest and cost-effective approach, sets them apart from other contractors in the area. If you are in need of HVAC or water heater services, don’t hesitate to contact Balanced Air Heating & Cooling at (216) 535-8008 for a hassle-free and satisfactory experience.
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Sears Appliance Repair
1.0 / 5 stars, out of 9 reviews
5000 Great Northern Mall
North Olmsted, OH 44070
Phone: (440) 839-4120
Review Summary
Sears Appliance Repair has received a rating of 1.0 based on 9 reviews. The company offers a range of services including home appliance repair, heating and air conditioning (HVAC), and electronics repair.
One reviewer had a negative experience with the service. They called for service on their washer, and although the service man was sent out, they encountered difficulties in locating the necessary parts. The reviewer expressed frustration with Sears Home and the handling of the situation.
Another customer stated that they will never use Sears Home Improvement again. While they acknowledged that their washer problem was resolved, they were charged twice for the service and had to waste 40 minutes on a separate issue.
One individual described their experience as a “total and utter con job.” They were charged $100 for a service diagnostic, and although the repairman was friendly, they felt that the cost was excessive. The reviewer had their dryer checked, but the outcome of the repair was not mentioned.
Based on these reviews, it seems that Sears Appliance Repair has received negative feedback regarding their service. Customers have expressed frustrations with issues such as difficulty in obtaining necessary parts, double charges, and high service fees. These experiences highlight areas where the company could improve to enhance customer satisfaction.
