A Five Star Heating & Cooling
4.5 / 5 stars, out of 55 reviews
North Highlands, CA 95660
Phone: (916) 716-8942
Review Summary
A Five Star Heating & Cooling is a highly recommended heating and air conditioning company based in North Highlands, CA. With a solid rating of 4.5 stars and 55 reviews, it’s clear that they are trusted and respected in their field.
One satisfied customer had their AC stop working and was recommended A Five Star Heating & Cooling for the repair. They were impressed with Mark’s knowledge and professionalism. He quickly identified the issue and resolved it, earning a well-deserved 5-star rating.
Another customer was initially told by a larger heating/air company that their A/C unit was beyond repair. However, they decided to get a second opinion from Mark and are glad they did. Mark not only inspected the unit thoroughly but also provided a detailed explanation of the problem and suggested a more cost-effective solution. This level of expertise and honesty earned him another 5-star rating.
In addition to their exceptional service, A Five Star Heating & Cooling has also impressed customers with their efficiency. During an estimate visit, Mark accurately estimated that the job would take about two hours. This level of transparency and punctuality is highly valued by customers, as evidenced by another glowing 5-star review.
Overall, A Five Star Heating & Cooling has proven themselves to be a reliable and trustworthy HVAC company. Their knowledgeable and friendly technician, Mark, consistently delivers exceptional service and provides accurate estimates. Whether you need a repair, replacement, or maintenance, A Five Star Heating & Cooling is the go-to company for all your heating and air conditioning needs.
Learn More About A Five Star Heating & Cooling Here
Essential Heating and Air
4.5 / 5 stars, out of 24 reviews
6425 Graylock Ln
North Highlands, CA 95660
Phone: (916) 216-5600
Review Summary
Essential Heating and Air is a reputable heating and air conditioning company located at 6425 Graylock Ln, North Highlands, CA 95660. With a rating of 4.5 stars and a total of 24 reviews, they have proven to be a reliable service provider in the HVAC industry.
One satisfied customer mentioned that the owner of the company is very much involved and engages with his clients. This level of dedication and personal interaction is a testament to the company’s commitment to customer satisfaction. Additionally, the customer praised the punctuality of Advance Tech, a technician from Essential Heating and Air, who arrived 15 minutes earlier than the scheduled time frame. This demonstrates their professionalism and respect for their customers’ time.
On the other hand, there was a negative review from a customer who claimed that Essential Heating and Air did not show up for their scheduled appointment and did not provide any prior notice. The customer also mentioned that their attempts to reach the company were unsuccessful as their calls went unanswered and their mailbox was full. This unfortunate incident may have been an isolated case, but it highlights the importance of effective communication and reliability in the service industry.
Another positive review highlighted the excellent service provided by Ryan, a technician from Essential Heating and Air. The customer appreciated that Ryan credited them for prior work when their unit needed to be replaced a month later. This gesture of goodwill and the technician’s efforts to ensure customer satisfaction further exemplify the company’s dedication to their clients.
In conclusion, Essential Heating and Air is a reputable HVAC company that has received positive feedback from many satisfied customers. While there may have been a rare instance of miscommunication and unavailability, the majority of reviews speak highly of their professionalism, punctuality, and commitment to customer satisfaction. If you are in need of heating and air conditioning services in the North Highlands, CA area, Essential Heating and Air is definitely worth considering.
