West Oil Company

image of business West Oil Company

3.0 / 5 stars, out of 2 reviews

593 Ashland St
North Adams, MA 01247

Phone: (413) 664-4000

Review Summary

West Oil Company is a local business located at 593 Ashland St, North Adams, MA 01247. They specialize in Heating & Air Conditioning/HVAC and Utilities services. With a rating of 3.0 and 2 reviews, they have garnered attention from both satisfied and dissatisfied customers.

One dissatisfied customer left a one-star review, expressing their frustration with the repair service. According to the review, the customer had to call West Oil Company twice within a few days for different repair issues. Despite these visits, the furnace eventually stopped working again after a week. This negative experience left the customer disappointed and dissatisfied.

On the other hand, a five-star review offers a different perspective. The reviewer did not use West Oil Company for repair services but instead for oil delivery. They wanted to counterbalance the negative review by highlighting their positive experience with the company’s oil delivery service. The reviewer did not provide specific details about their experience, but their high rating suggests satisfaction and reliability in this aspect of West Oil Company’s services.

It is important to consider both positive and negative reviews when evaluating a business. While the negative review raises concerns about the repair service, the positive review indicates that West Oil Company might excel in other areas such as oil delivery. Potential customers should weigh these reviews and make an informed decision based on their specific needs and priorities.

Learn More About West Oil Company Here

Reynolds Plumbing & Heating

image of business Reynolds Plumbing & Heating

5.0 / 5 stars, out of 1 reviews

192 Daniels Rd
North Adams, MA 01247

Phone: (413) 770-3484

Review Summary

Reynolds Plumbing & Heating is a highly recommended plumbing and heating company located at 192 Daniels Rd, North Adams, MA 01247. With a perfect rating of 5.0, it’s clear that their customers are extremely satisfied with their services.

One customer had an exceptional experience with Reynolds Plumbing & Heating. They reached out to Kirtis on a Monday and he was able to schedule a visit just two days later, despite having a vacation planned. This level of dedication and prompt service is truly impressive.

Customers can rely on Reynolds Plumbing & Heating for all their plumbing and heating needs. Whether it’s a minor repair or a major installation, the team at Reynolds Plumbing & Heating is equipped to handle it all with expertise and professionalism.

Their location in North Adams, MA makes them easily accessible to the local community. Customers can reach out to them at (413) 770-3484 for any inquiries or to schedule an appointment.

Overall, Reynolds Plumbing & Heating is a top-notch company that consistently delivers exceptional service. Their dedication to customer satisfaction and their expertise in the field make them a trusted choice for all plumbing and heating needs in North Adams, MA.

Learn More About Reynolds Plumbing & Heating Here

Vareschi Plumbing & Heating

1.0 / 5 stars, out of 1 reviews

1151 Massachusetts Ave
North Adams, MA 01247

Phone: (413) 664-6416

Review Summary

The reviewer had a terrible experience with Vareschi Plumbing & Heating. According to the review, one of the company’s employees drove over their rock wall, causing significant damage, and then fled the scene. This incident left the reviewer feeling frustrated and upset.

They immediately reached out to the main office to report the incident and seek assistance. However, it seems that the response from the company was unsatisfactory, as the reviewer did not mention any resolution or compensation for the damages caused.

This kind of behavior is unacceptable and reflects poorly on the professionalism and integrity of Vareschi Plumbing & Heating. Accidents happen, but it is the responsibility of the company to take accountability for their employees’ actions and make things right for the affected customer.

Based on this review, it is difficult to recommend Vareschi Plumbing & Heating to others. Their lack of accountability and poor response to the incident raises concerns about their customer service and reliability. It is important for companies in the service industry to prioritize customer satisfaction and handle such situations with care and professionalism.

Overall, the reviewer’s experience with Vareschi Plumbing & Heating was highly negative, and it is unlikely that they will consider using their services again in the future. Potential customers should be aware of this incident and take it into consideration when making their decision.

Learn More About Vareschi Plumbing & Heating Here