Steadfast Air Solutions
2.5 / 5 stars, out of 10 reviews
Newark, TX 76071
Phone: (817) 489-3770
Review Summary
Steadfast Air Solutions, located in Newark, TX 76071, is a Heating & Air Conditioning/HVAC company with a rating of 2.5 stars based on 10 reviews. While their name may suggest reliability and dependability, the reviews paint a different picture.
One satisfied customer shared their positive experience with Steadfast Air Solutions. In the extreme heat of August, both of their AC units were down, and Steadfast Air Solutions was able to work them into their schedule and provide the necessary repairs. This customer gave them a 5-star rating, indicating their satisfaction with the service received.
However, not all reviews are as favorable. One reviewer expressed their disappointment, describing their experience with Steadfast Air Solutions as “absolutely terrible and unprofessional.” This reviewer had called upon their warranty company to fix their HVAC system, and Steadfast Air Solutions was sent to handle the repairs. Unfortunately, the reviewer claims that the company collected the $100 deductible payment but only performed a 10-minute inspection without resolving the issue. This dissatisfaction led to a 1-star rating.
Another reviewer echoed these sentiments, stating that Steadfast Air Solutions “sucks!” They had made multiple calls to the company, and even their home warranty provider had contacted them numerous times, but Steadfast Air Solutions never returned any of the calls. This lack of responsiveness and poor communication prompted the reviewer to advise others to avoid this company altogether, also giving them a 1-star rating.
Based on the mixed reviews, it is evident that Steadfast Air Solutions has both satisfied and dissatisfied customers. While some have had positive experiences with their services, others have encountered unprofessionalism, lack of responsiveness, and unsatisfactory repairs. It is essential for potential customers to carefully consider these reviews before deciding whether to engage the services of Steadfast Air Solutions.
