Simpson Heating & Air
1.0 / 5 stars, out of 1 reviews
817 W High Ave
New Philadelphia, OH 44663
Phone: (330) 339-1177
Review Summary
Simpson Heating & Air is a heating and air conditioning company located in New Philadelphia, Ohio. They specialize in HVAC services and have received a rating of 1.0. Their address is 817 W High Ave, New Philadelphia, OH 44663, and their phone number is (330) 339-1177.
One reviewer shared their experience with Simpson Heating & Air. They purchased a geothermal unit from the company about 15 years ago. The reviewer was informed that the high cost of the unit would be offset by lower energy bills within approximately 7 years. However, the reviewer expresses disappointment in the performance of the unit. They claim that even after 15 years, they have not seen the energy savings they were promised. As a result, they give Simpson Heating & Air a rating of 1 out of 5.
It is unfortunate to hear about this reviewer’s negative experience with Simpson Heating & Air. It is important for companies in the HVAC industry to deliver on their promises and provide reliable and efficient solutions to customers. Geothermal units are known for their potential energy-saving benefits, and it is disappointing to hear that this particular unit did not live up to expectations.
However, it is worth noting that individual experiences with HVAC systems can vary based on factors such as installation, maintenance, and usage. It is possible that there may have been specific circumstances or issues that contributed to the reviewer’s unsatisfactory experience.
Regardless, it is crucial for Simpson Heating & Air to address customer concerns and provide appropriate solutions. They should consider reaching out to the reviewer to understand their specific situation and offer potential resolutions. It is through effective communication and problem-solving that companies can build trust and maintain customer satisfaction.
Overall, this negative review highlights the importance of transparency, accurate information, and reliable service in the HVAC industry. It serves as a reminder for companies like Simpson Heating & Air to continuously strive for excellence and ensure that their customers’ expectations are met.
